Select how often (in days) to receive an alert:Optus & AIAt Optus, bandwagons aren't really our thing.We've been using AI to improve the lives of our customers for almost ten years.
From understanding the root cause of customer issues and proactively resolving them, to using it to inform our investment decisions, AI is embedded into what we do.
With new cutting-edge tech at our fingertips, exciting partnerships under our belt (Google and Samsung to name a couple), and a growing collective of talented people, we're taking AI at Optus to the next level.We're bringing together the most curious-minded people to solve real problems, connect Australians like never before, and help shape the future of Optus while we're at it.
And your future too.
We're already on our way, and ahead of lots of the competition.
Now's the time to go bigger than ever.This is no 'quick win' – we're in this for the long haul because we know the positive impact it can make on our customers, communities, and colleagues.
We're committed to doing it responsibly and ethically and we want you to be a part of it.
You're invited to join the Optus AI Tribe.Big opportunities.
Bold ambitions.We're serious about transforming the future of AI at Optus, and you'll play a pivotal role in shaping the operational heartbeat of our AI Tribe.
From crafting strategic roadmaps to optimizing processes and driving cross-functional collaboration, you'll ensure our AI operations achieve excellence and deliver maximum impact.
You'll partner with senior leaders across Digital and AI to align strategies, define annual operating plans, and refine how we deploy cutting-edge AI technologies.
With your expertise in planning, resource management, and benefits realization, you'll empower teams to exceed expectations while fostering innovation and continuous improvement.Your passion for AI, strategic acumen, and ability to navigate complex challenges will leave a lasting impact on Optus' transformation journey—while advancing your own career in an exciting and fast-evolving space.Your day in the life of a Senior Manager, Business Operations AI:Supporting development of Optus' AI strategy and developing roadmaps for AI products, setting the direction for how we deploy cutting-edge AI-driven systems and technologies at Optus.Defining our AI Tribe's Annual Operating Plan, Objectives, and Key Results in collaboration with the Tribe lead and leadership team.Leading cross-functional collaboration with senior leaders across Digital and AI to drive effectiveness and alignment in business operations for AI.Supporting backlog management and big room planning to help ensure accuracy and integrity of plans, measurement metrics, initiative prioritization, and resource allocation.Driving excellence and process improvement in AI tribe operations, including planning; resource, financial, change, and risk management; business case development, and benefits realization.Your skills to pay the bills:Broad commercial experience in a fast-paced, technologically advanced, and competitive industry, with experience managing the performance of Agile digital or tech teams (e.g.
Tribes).Commercially astute with an analytical approach to problem-solving.You love to empower, collaborate, be solution-oriented, and have a continuous improvement approach.You are passionate and knowledgeable about AI, emerging technology, and the latest tech trends.Optus is a place where we let you do you.
We offer a range of benefits including:3 days in the office, 2 days remote – with flexible hours to suit!Inclusive paid parental leave with up to 14 weeks for the primary caregiver.All Optus employees have access to resources, webinars, and support via the 'Parents at Work portal'.Own your own growth by accessing an extensive online and facilitator-led learning catalogue – even earn an MBA micro-credential via OptusU (University).Connect at work through one of our employee-led volunteer groups: Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans, and Yarn Network.Vibrant campus life and a variety of facilities including restaurants, cafes, gymnasium, GP, and post office.Easy travel options to Sydney Campus: Macquarie University Metro Station (every 6-8 minutes); morning and afternoon!Curious about our culture?
Go behind the scenes with our people by searching #OptusLife on LinkedIn!Intrigued but don't tick every box?
We are building our AI capabilities and value diverse perspectives.
If you're driven to join us on this journey, apply now - your passion matters more than a perfect match.At Optus, we are strengthened by others, and that means valuing diversity and saying 'yes' to embracing individual differences.
We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces, or who identify as Aboriginal and/or Torres Strait Islander.
If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email ****** along with your preferred method of contact and we will be in touch.
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