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Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you're someone who cares, there's a place for you here. Join us and contribute to Sedgwick being a great place to work.
Senior Loss Adjuster - Commercial
As a Senior Commercial Loss Adjuster, you will be an impartial and independent specialist in the assessment of commercial property insurance claims. Using your expertise, you'll assess and resolve insurance claims by determining the cause, liability, and quantum of reported losses as well as proactively manage the fulfillment process. With a customer and client-centric approach, you will also mentor and coach junior team members.
What are my accountabilities?
Assess claims through on-site visits using our commercial process, systems and technologies.
Manage a portfolio of claims from initial advice to settlement, following Sedgwick's policies and procedures.
Investigate the cause and extent of loss, ensuring efficiency and a customer-focused approach.
Determine if the loss falls within the insurance policy's terms and conditions.
Deliver loss-adjusting services that meet or exceed client service standards.
Provide proactive communication with clients and customers on initial findings and potential solutions.
Calculate repair and/or replacement costs (reserve).
About you:
Proven experience in a similar role.
Hold a professional qualification recognized by the Australian and New Zealand Institute of Insurance and Finance (ANZIIF) with a commitment to further study, if required.
Excellent communication and report-writing skills.
Passionate about customer service, with the ability to engage with various stakeholders.
Self-motivated with strong time management and organizational skills.
Current driver's licence, as some fieldwork is required.
Caring Counts
It's at the heart of everything we do, and we show we care by living our five core values: Caring, Empathy, Accountability, Inclusion, Collaboration and Growth.
Sedgwick is an equal opportunity employer and have been named an Inclusive Employer by the Diversity Council of Australia 2023-2024.
We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations, we encourage you to let us know at the time of your application.
Interested in this opportunity? Please click APPLY and upload an up-to-date copy of your CV!
Why Sedgwick?
Sedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions. We are committed to providing excellent service to our clients and are passionate about helping them through difficult times.
Some of the Benefits of working with us are:
Hybrid working arrangement. #LI-Hybrid
Professional Development through Sedgwick Australia University.
+0.5 % on top of Superannuation Guarantee.
Domestic and International Career Pathways.
Sedgwick is an Equal Opportunity Employer.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
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