Senior Director, Billing Credit Management and OptimisationResponsibilities:Design proactive programs and processes that deliver reductions in the incidence and magnitude of credit and fraud risk.Execute on process improvement, simultaneously solving for both effectiveness and efficiency.Provide and deliver actionable insights on initiatives to help meet financial targets.Management of program resources across all Billing & Credit engagements with the wider business.Provide updates to senior and executive leadership teams on the progress of projects and strategic initiatives where required.Represent Billing & Credit on credit, billing, and fraud management matters, both internally and externally with relevant business units.Ensure alignment against corporate policies and KPIs issued by Billing & Credit as well as leveraging best practices.Deliver successful data strategy, involving full migration onto the enterprise data platform that supports single source of truth reporting and analysis. Protect Billing & Credit data assets and develop a framework that supports governance, security, and privacy.Manage 7 key functions - Decisioning Analytics, Systems, Optimisation, Governance, Performance analytics, and Fraud Risk prevention strategy.Lead 7 highly skilled teams consisting of Data Scientists, Data Visualisation Lead, Systems Technical Leads, Process Improvement Leads, Loss Prevention Lead, and Business Analysts.The position is key in proactively minimizing credit and fraud risk whilst maximizing potential revenue.Requirements:12+ years leadership experience.Credit and fraud systems experience.Highly developed written and verbal communication skills.Ability to communicate complex technical and accounting issues at various levels.Capable of representing the organisation on fraud-related matters.Strong influencing skills.Capable of selling ideas and concepts, establishing relationships, influencing peers on fraud awareness.Works effectively with teams to achieve results, motivate and develop a strong, positive, effective work culture.Able to build strong relationships with management teams and influence for desired business outcomes.Committed to driving 'best practice' change within the organisation.Billing experience in a large complex company.Please reach out to Sarah Croke - 0477 696 046 and send your resume to ******.
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