Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com.
Chubb celebrates diversity by fostering an inclusive, flexible and equitable workplace. We support applications from all members of our community and equitable access to our employment opportunities. We are open to discussing workplace flexibility in all our vacancies, to ensure we can attract the best candidates and accommodate individual needs, differences, disabilities and working arrangements. Please let us know if you require any adjustments to the recruitment process so we can support you to present your best self.
Your Role As part of the Second Line of Defence you will provide specialist compliance support, advice and ongoing maintenance to the development of the Chubb compliance framework for Australia and New Zealand (A&NZ), in accordance with regulatory, industry, legal and company standards and requirements. You will manage internal and external stakeholder relationships, provide advice on obligations, conduct incident/breach investigations and remediation, roll-out training and communications, conduct ongoing monitoring and compliance assurance reviews, and produce reporting for the Management and Board Committees. You may also assist the team with other compliance related activities when required.
Your Responsibilities
Participate in the development, implementation and monitoring of the Compliance Program.
Enhance compliance management across the First Line of Defence through the maintenance of effective stakeholder relationships through advice and developing the knowledge of the First Line on compliance matters to drive a proactive compliance culture.
Participate in the development, implementation and monitoring of a high-quality compliance training and communications program to assist with the development of
First Line understanding, awareness and accountability for compliance risks.
Prepare and present face to face training on compliance matters to various business units and, where relevant, third party providers.
Undertake Compliance Assurance Reviews (CARs) and monitoring tasks conducting targeted reviews on areas identified as being exposed to the risk of compliance breaches.
Complete monthly compliance monitoring as outlined in the compliance calendar. This includes but is not limited to: monitoring of calls and correspondence with customers, claims file reviews, Remediation Action Plan (RAP) file reviews and quality assurance reviews.
Identify any possible breaches of relevant legislation, regulations and obligations by the First Line.
Identify, investigate, assess, and manage Incidents and Breaches (I&B) and work with the First Line to improve processes and strengthen controls.
Assist to develop, maintain and monitor compliance obligation registers, business compliance profile, and compliance plans across the First Line.
Complete due diligence reviews on third parties and contribute to the third-party risk assessment, on-boarding and management process.
Assist with the sanctions program including keeping up to date with relevant sanctions requirements.
Assist the First Line to conduct an impact analysis on their business arising from regulatory changes and to develop and implement relevant changes to procedures and controls, inclusive of training requirements.
Assist to compile and report on compliance activities to the Enterprise Risk Committee, the Board Risk and Compliance Committee, Board Audit Committee, and Board Audit and Risk Committee.
Work with other compliance team members, Enterprise Risk Management, and Internal Audit to support and promote an effective Three Lines of Defence/Responsibility model.
Your Skills & Experience
5+ years' experience in Compliance Risk with a responsibility contributing to the management of incidents and breaches, and the implementation of a monitoring and assurance program, advice and obligation management program, training and communication program, and reporting;
Experience within the Insurance industry preferred;
Tertiary qualification in Business, Economics, Commerce, Law, Accounting or a Related Field;
A good understanding of the regulatory requirements of insurance within A&NZ with the ability to interpret regulation and legislation;
Excellent communication skills and ability to present ideas and findings in detail
Demonstrated problem solving and analytical skills
We offer you the opportunity to work as part of a dynamic and agile environment where continuous development is encouraged throughout your career, both locally and globally. We also offer a flexible working approach via our "My One Thing" initiative, education assistance, dress for your day every Friday, promotion of health and wellbeing (including discounted health insurance, daily breakfast and fresh fruit), and the option to enrol into the Chubb Limited discounted stock purchasing scheme.
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