Senior Business Analyst, Temporary opportunityup to 12 months, locations are flexible across NSW with hybrid workingAn exciting opportunity is available for a Senior Business Analyst to join the ProgramDelivery team in Revenue NSW.As a Senior Business Analyst,you will be responsible for leading requirement gathering, implementingbusiness analysis best practices and consistencies across systems and supportthe delivery of our products and services.This role willfocus on leading requirement gathering to support a strategic investment caseto transform our approach to working with our customers across a range of taxproducts.KeyResponsibilities includesSupportthe identification, analysis and documentation of business processes,systems and other functional requirements to support the development ofdigital products and service improvements.Collaboratewith stakeholders to elicit requirements to understand and analysebusiness problems, collate needs and recommend fit for purpose solutions.Supportthe development and implementation of projects, continuous improvementactivities and processes that enhance systems to meet businessrequirements and prioritiesTo be successful in this role, you willdemonstrate:Demonstratedexperience in leading business analysis (digital) and working on multipleprojects in agile environmentStrongresearch, analytical and problem-solving skillsAnability to think innovatively and support the development of solutions fitfor purpose.Excellentverbal and written communication skills with the ability to communicatecomplex issues clearly to a range of stakeholders.Previousexperience in project and platform support within a digital/ICTenvironmentIntermediateknowledge of Miro, Database, Microsoft Office including Word, excel andPower point as well as experience in JIRA and ConfluenceWhat we need from youAn up-to-date CV and a brief cover letteroutlining how your skills and experience are aligned to the role.For enquiries regarding this position, please contactLeona Lobo @ ****** Revenue NSWRevenue NSW is the state's principal revenue management agency. We are part ofthe Department of Customer Service. Our purpose is to contribute to aprosperous, safe, and fair society by collecting revenue, resolving fines,administering grants, and recovering debt.We are proud of our diverse and regional team and welcome flexible working. Weare open to this role being based at any one of our offices - Parramatta,Lithgow, Maitland, Gosford, Wollongong.Salary Grade 9/10, with the base salary for this role startingat $120,859 base plus superannuationClick Hereto access the Role Description.For enquiries relating to recruitment pleasecontact Neha Bajaj via ****** the Capability Application Toolto prepare for the recruitment process by accessingpractice application and interview questions based on the focus capabilitieslisted in the role description.Closing Date: 18th June,2024, Tuesday (9:59am)Careers at Department of Customer ServiceA career at the Department of Customer Service (DCS) givesyou the opportunity to help improve government services and be part of reform thatbenefits people across NSW. We arefocused on delivering excellent customer service, digital transformation, andregulatory reform. Come join us and influence the future of our great state.Belong in our diverse and inclusiveworkplaceThestrength of our workforce lies in its diversity and embracing difference, whilethe key to our success is leveraging the contributions of employees withdifferent backgrounds and perspectives.You can view our full diversity and inclusion statement here .We want you to bring your best self to this application process.If you feel you may require an adjustment during the recruitment process , please contact our Diversity, Equity and Inclusion team via ****** or 02 9494 8351.#J-18808-Ljbffr
