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Senior Business AnalystDepartment: AR Everyday Banking Deposits & Payments
Division: Australia Retail
Location: Melbourne
About UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About the RoleWith the evolving payments landscape, ANZ has continually grown our payments capability to compete in the market. As a Senior Business Analyst in the Schemes Initiatives team, you'll play a key role in helping to execute ANZ's payments strategy and ensuring card payments interoperability. This includes identifying, designing, delivering capabilities, and monitoring payments schemes performance/obligations to deliver a convenient, reliable, and secure payments experience for our customers.
Banking is changing and we're changing with it, giving our people great opportunities to try new things, learn, and grow. Whatever your role at ANZ, you'll be building your future while helping to build ours.
Role Type: Permanent, Full-Time
Role Location: ANZ Centre, 833 Collins Street, Docklands, VIC 3011
Work Hours: Standard Hours
What will your day look like?As a Senior Business Analyst, you are accountable for:
Working closely with cross-functional stakeholders to identify payments opportunities and develop business cases for stakeholder buy-in and approval.Collaborating with Product, Digital, ANZ's card schemes partners, and enabler functions to elicit functional and non-functional requirements. These may be mandates from card schemes or internally driven initiatives.Applying technical capability and data interrogation to synthesize information, problem solve, and provide meaningful information to support business decisions.Proactively managing issues and risks, and working with control owners to devise mitigation strategies.Responsible for change management activities throughout the delivery lifecycle, including (but not limited to) Product Management Policies, Non-Financial Risk Assessments, and Data Impact Assessments.Responsible for the delivery of the Non-Financial Risk Framework by demonstrating a strong understanding of the risk management framework.Working across initiatives with the end-to-end delivery team to ensure quality and timeliness of pre-set outcomes and priorities are actioned.Active participation in delivery stream cadence of scrum meetings, sprint planning, and quarterly planning.Working with internal stakeholders and payment schemes to monitor ANZ's payments performance and compliance.What will you bring?To grow and be successful in this role, you will ideally bring the following:
Experience in end-to-end payments and digital initiative delivery working with multi-disciplinary teams.Ability to elaborate initiative's value proposition and work with relevant teams (products, pricing, finance, etc.) to translate the desired outcome into benefits (financial and non-financial) for our customers and ANZ.Demonstrated experience in Product Change Management framework operating across the product lifecycle, with skills and experience in business analysis and implementation, particularly in complex projects.Working knowledge of payments, card products, fraud, and operational management.Extensive business analysis experience and detailed knowledge of analysis tasks, elicitation techniques, documenting, presenting, and managing requirements with different stakeholders across business and program teams.Ability to explore customer needs in a data-driven way, develop and implement innovative solutions, test the outcomes, and iterate.An intense passion and curiosity for customers, their needs and wants, putting them at the center of everything you do.You're not expected to have 100% of these skills. At ANZ, a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.
So why join us?From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
At ANZ, you'll be part of an organization where the different backgrounds, perspectives, and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.
To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 81704.
Job Posting End Date
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