Job DescriptionChallenge yourself in a diverse and interesting role supporting our Constellation Flight Planning System and the teams that use it to dispatch QANTAS Group flights.Work closely with both internal and external stakeholdersFull-time permanent position based at our Mascot, Sydney CampusWhile we operate in an unpredictable industry, we thrive on uncertainty and are always ready for a challenge. We take a commercial mindset to all we do, ensuring we make strategic decisions that live up to customer expectations.We commit to respecting and trusting the people we work with. This creates an open and transparent workplace, where honest conversations allow us to appreciate differences and deliver our common goals.As
Senior Analyst Business Innovation and Support , you will be responsible for managing the processes specific to the maintenance, development, and evolution of the Qantas flight planning system and its associated components. This role will also provide specialist domain knowledge and will work closely with vendors and stakeholders to ensure the ongoing and continuous support of the Flight Planning System.Additionally, the role of
Senior Analyst Business Innovation and Support
will also be responsible for the identification of events leading to system failures, rectification, and reporting of such events as required to support and ensure the continuous availability of the Constellation Flight Planning system.To be successful in this role you will need to demonstrate the following skills & experience:Experience working in the aviation domain, preferably as a Commercial Pilot, Flight Dispatcher, or Air Traffic Controller.Must possess a comprehensive understanding of flight planning systems and their various components, including but not limited to navigation, weather integration, fuel optimization, and air traffic control coordination.Preference will be given to candidates with knowledge of regulatory standards (e.g., ICAO, CASA) and experience integrating live data sources—such as weather information, NOTAMs, and airspace restrictions—into flight planning workflows.The ideal candidate should have hands-on experience working with one or more industry-leading vendors or platforms in the areas of
Aviation Information Management (AIM) ,
Flight Planning Applications , or
Flight Optimization Systems .Experience using collaboration platforms like JIRA and Confluence to effectively document, track, and manage project stories, tasks, and workflows is desirable.Familiarity with flight planning automation, performance prediction tools, and efficiency-enhancing features is highly desirable.Demonstrates a high degree of self-motivation, initiative, and accountability, with a proven track record of successfully managing tasks and responsibilities with minimal oversight.Detailed system knowledge of flight planning systems and the associated components.High levels of written and verbal communication skills with the ability to communicate complex ideas to technical and non-technical audiences.Proven ability to apply strong analytical and critical thinking skills to identify, address, and lead the resolution of complex strategic challenges.Temperament suited to working with people from differing backgrounds.Experience in Change Management and the ability to lead people through changes in business processes.A strong people focus, with the ability to invest in Learning & Development, and continuous improvement.Why the Qantas Group?You'll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.There are many different opportunities across our team, which means you'll be able to grow both personally and professionally at the Qantas Group. Your development is a priority for us - so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You'll be supported from day 1 with on-the-job training and coaching as well as our formal training opportunities. While you may start in this role, we've got a great track record of supporting our people to take their career in so many different directions; the destinations are endless.The Qantas employee benefits program offers amazing benefits that extend well beyond travel.We love to travel:
Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.We have flexible leave options:
Make use of leave and flexible working opportunities including 18 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.We'll give you access to thousands of rewards:
Through our partnerships, we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure, and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices, and professional memberships.We'll support your wellbeing:
Whether it's learning to better support your own and others' mental health, our interactive wellbeing app, or your very own tailored nutrition plan.We're encouraged to take charge of our own learning. With a wealth of experience and expertise around us, along with valuable resources and supportive leaders, we have the guidance needed to meet challenges head-on. We are dedicated to assisting you in developing your career.Be a part of the Qantas story – get in touch today!Applications Close: Tuesday 4th December
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