Security Operations Manager – Prime ProtectionAs Prime Protection continues to grow nationally, we're seeking a dedicated and experienced Security Operations Manager to join our expanding Victoria Operations team. Reporting directly to the State Operations Manager and General Manager (NSW/VIC), this is an exciting opportunity for a motivated professional to advance their career within a leading national security provider.We are proud security partners to high-profile venues, top hospitality groups, and a wide range of retail and corporate clients. The Security Operations Manager will play a key role in managing and supporting our Victorian clientele and operations.Key Responsibilities:Portfolio Management: Oversee and maintain a portfolio of security services across various venues.Client Relationship Management: Build and sustain strong relationships with clients, ensuring high levels of satisfaction and service.Staffing & Rostering: Manage staff scheduling and assist in recruitment and interviewing.Compliance & Auditing: Conduct regular compliance audits to ensure adherence to industry standards.Training & Development: Support staff training initiatives to maintain high performance and service quality.Reporting & Administration: Provide weekly client reports and assist with day-to-day office administration.Leadership: Demonstrate exceptional leadership and problem-solving skills, fostering a team-oriented approach.Key Requirements:Experience: Minimum 2 years in the security industry Supervising / Leadership roles.Licensing & Certifications: Current VIC Security license and RSA card.Skills: Strong communication, time management, and computer skills (Microsoft Office).Customer Service: Exceptional customer service abilities and a client-first mindset.Leadership: Proven leadership skills with a drive for success and team development.Flexibility: Ability to work weekends when required.This role is ideal for a career-driven operations professional ready to take the next step in their security career. If you're passionate about the security industry and motivated to thrive in a fast-paced, dynamic environment, we want to hear from you!Continuous development along with future career opportunities within our national footprint for the right candidate. Position specific training to ensure your success within the business along with courses included to continue to up-skill!Prime Group Australia Holdings PTY LTDVIC Private Security Business Reg / Lic: 891-823-32 S / 891-823-53 S
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