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Founded in 1860, Dowell Windows has been in the building industry for over 160 years in the window manufacturing business. We are proudly Australian owned and operated and continue to strengthen in the residential market. Our goal is to provide sustainable windows to our clients in the building industry at the highest standard. Dowell Windows has an excellent opportunity for a vibrant, motivated, and enthusiastic individual to take on a Scheduler position at our Bassendean location. Reporting to the Business Administration Manager, you will be part of a supportive team that is focused on giving our customers a high-quality experience and great satisfaction.
We are currently looking for a candidate who will undertake the following duties:
Responding to all customer enquiries such as answering phone calls, directing queries, and maintaining emailsProducing quality solutions that satisfy all parties and following the call-up processesGenerating security quotes and processing customer orders using the V6 systemManaging and maintaining the booking scheduleMaintaining an accurate record-keeping system and ensuring files are up to dateComplying with all Dowell Safety Policies and Practices professionallyWorking with the Business Administration Manager in identifying and implementing business improvement projectsThe successful candidate for this role will:
Have previous experience in operations, manufacturing, estimating or sales in manufacturing (preferable)Have strong communication and customer service skillsHave high levels of attention to detailHave strong numeric and typing skillsBe a self-starter who can work autonomously and is willing to assist other team membersBe able to juggle tasks and prioritiseWe have a great team environment where there is a hands-on approach to all that needs to be done.
Please apply via the SEEK link with your current resume AND a 100-word or less summary of why you are the right person for this role!
Your application will include the following questions:
How many years' experience do you have as a Scheduler?How many years' experience do you have in the construction industry?How many years' experience do you have as a Bookings Coordinator?Do you have customer service experience?How many years of estimating experience do you have?Which of the following statements best describes your right to work in Australia?What's your expected annual base salary?How much notice are you required to give your current employer?Retail & Consumer Products, 101-1,000 employees.
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