HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 19,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion!Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you!HUGO BOSS UK Ltd | Sales Associate | NewcastlePart Time | Permanent ContractWhat you can expect:Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppersResponsible for CRM data gathering & quality managementContribute to achieve the location's performance targets and individual KPI'sSupport in transaction, complaint & return handlingParticipate in regular trainings to continuously developSupport in all operations for loss prevention and stock managementProficient utilization of business systems & latest technologyDrive the use of all available tools and ensure procedures are executed and policies followedYour profile:Previous retail, hospitality or customer service experience along with an excellent understanding of premium fashion industryExcellent interpersonal and communication skills at all levelsDemonstrate strong commercial acumen and brand knowledgeAbility to be flexible & adaptable to the need of the businessWillingness to constantly learn & developHigh cultural knowledge & awarenessProactive and positive attitudeWe are a global company with our employees representative of the world at large. Our inclusive culture embraces each person's authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.Do you feel it's time for a new challenge at HUGO BOSS? If so, we look forward to telling you all about this job opportunity in a personal conversation.
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