Why this role matters
The position exists to perform customer focused retail tasks that support the daily operation of the store and the missional objectives of The Salvation Army.
This will include the maximisation of sales and productivity to deliver surplus to support Corps activities.
The thrift shop also exists as a valued mission expression of the ministry of The Salvation Army.
About the role
We are seeking a values-driven and proactive Sales Assistant to support the daily operation of the Warrnambool Thrift Shop.
Reporting to the Corps Officer, this is a permanent part-time (22.5 hours per week) position based in Warrnambool, Victoria.
Salary and conditions are in accordance with the General Retail Award Level 3.
You will successfully Provide exceptional customer service to all customers and provide appropriate assistance when working on the shop floor, fitting room, the register or anywhere else as reasonably required.Assist in the execution and coordination of all marketing and promotional activities at the store.Assist with the processing of all donations and ensure adequate amount of stock is on the shop floor at the correct price point.Maintain the appropriate visual standards of the store and ensure stock is organised.Assist with all housekeeping activities at the store to ensure all activities are done in a timely manner.Follow all Work Health and Safety guidelines as outlined by The Salvation Army (TSA), including submitting Solvsafety incidents on a timely basis.Ensure site and personal security is maintained and adhered to by all team members as required.Perform store open & close established procedures as required.Comply with secure cash handling and banking established procedures as required.Provide direction, coaching and guidance to all team members as required.Report serious incidents to appropriate personnel in line with established procedures as required.Follow established procedures, wherever they apply, in the performance of all work tasks.Perform additional tasks / duties as reasonably required by Line Management.About You Relevant retail industry and/or customer service experience.Demonstrated customer service experience working in a retail environment with an ability to work collaboratively in a team setting.Sound presentation and communication skills (both verbal and written) with an ability to interact with a variety of people.Ability to prioritise tasks and manage time effectively.About Us The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.
We believe in doing good that transforms lives and futures for the better.
It is this belief which drives us to find new ways and places where we can make a difference.
From times of personal crisis to moments of national grief, we are always here - providing support, safety, community, and opportunity.
What we offer Flexible working conditions.Financial discounts / benefits.Purpose driven career which has positive social and sustainable outcomes.Employee Assistance Program - Independent confidential counselling service.Opportunity for career development.An inclusive culture of dedicated, passionate and professional team members.Positively supporting and impacting the lives of others through your career contribution.How to Apply
If you're excited by this unique opportunity, the above sounds like you, and you have a heart for working for an organisation that truly does transform lives, we would love to speak to you.
We are looking for compassionate people who share our mission and values.
If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role.
Applications will close as soon as a suitable candidate is secured.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.
We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions.
We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm.
All child facing roles will require the successful completion of a Working with Children Check.
Applicants for all roles require a mandatory National Police Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration.
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