Administrative Assistant (Administration & Office Support)Full timeJust Better Care is Australia's leading supplier of in-home support, enabling people to live independently, maintain their personal and social connections, and enjoy a better quality of life. Just Better Care is seeking to employ a Full Time Rostering Officer to be part of our enthusiastic and professional team. You will work in a collaborative and consultative manner to ensure our services not only meet but exceed our client's expectations.Our Mission:To consistently provide just better care to every one of our customers, by empowering them to choose what they believe helps them to live as independently as they can and for as long as possible.This role will involve:Scheduling a team of support workers to provide in-home care.Providing efficient support to roster changes with minimal disruption to clients and staff.Providing customer service with effective and positive communication with all stakeholders.Quick response to fill emergency shifts.Administration tasks and compliance.Answering inquiries from customers and families.About you:Commitment to engage and align with Just Better Care Mission, Motivation, and Mission in Action.Previous experience in Rostering preferred.Demonstrated ability to analyse and problem-solve with attention to detail.Demonstrated experience in customer service.Strong organisational abilities, including effective time management and ability to prioritise in a busy work environment.Strong computer skills including database management and Microsoft Office applications (particularly, Word and Outlook).Demonstrated ability to record, report, and maintain information.Demonstrated ability to work independently and as part of a team.Previous experience in Rostering with Alayacare preferred.What you will need:Current and satisfactory NDIS Workers Screening Card & Blue Card.Next steps:If you would like to join our growing team of Community Support Professionals and become part of our friendly, professional network, please Apply today.Just Better Care recognises the value of equal employment opportunity and is committed to promoting fairness, equity, and diversity in its workplace. Aboriginal and Torres Strait Islander peoples are encouraged to apply.
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