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Rostering Coordinator

Rostering Coordinator
Company:

Veritas Recruitment


Place:

Victoria


Job Function:

Customer Service

Details of the offer

Are you a Rostering and Sourcing Coordinator with a passion to make a real difference? Based in Camberwell (shift work across a 7-day week)
Due to the increasing need of this client who specialise in the education sector, a new role has been created for a Rostering and Sourcing Coordinator in their Camberwell Office.
We are looking for someone who is energetic, flexible, hardworking and enjoys working in a small and professional office environment.
Be part of a small, but growing, dynamic company dedicated to making a difference in the lives of others.
Key duties will be to:
Assist with rostering and scheduling of client and educator schedules
Provide administrative support including preparation and management of information
Attend to incoming calls in a warm, professional and timely manner
Communicate with staff and agencies to ensure effective and efficient real time work force management
Monitor agency performance and Operations team requests and report any issues
Provide exceptional customer service to all internal and external stakeholders
Monitor, mediate and log educator and client activity in the database
Answer new client service enquiries in a knowledgeable and supportive manner
Help maintain and build a professional office environment
General support to the team

To be successful in this role you will possess the following:
A strong interest in supporting the company and educators.
Experience within rostering, problem solving, sourcing and customer support
Excellent administration skills and experience working with various software systems
Excellent communication skills, both written and verbal
Demonstrated ability to work both autonomously and within a team environment
Strong organisational skills with demonstrated ability to juggle competing priorities and deliver on commitments
A can-do attitude, a good sense of humour and a willingness to pitch in to help others

In return, we offer:
Attractive salary
Great team environment with excellent working conditions
Opportunity for growth
Immediate start

To apply online please click on the appropriate link below and send your resume in WORD format. Alternatively, for a confidential discussion please contact Jade Lawton on 03 9535 2111.
Please visit www.veritasrecruitment.com.au to view more jobs.


Source: Neuvoo1_Ppc

Job Function:

Requirements

Rostering Coordinator
Company:

Veritas Recruitment


Place:

Victoria


Job Function:

Customer Service

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