Retail Security Supervisor

At Certis, our people are the drivers of our success.
We create environments that empower our teams to innovate and succeed throughout their career.
We are always on the lookout for talent that not only embodies but is committed to upholding our 7 values - safety, integrity, customer focus, teamwork, courage, care, and professionalism.Much like Australia itself, Certis is a unique blend of people, cultures, and expertise that make us who we are today.
We inspire businesses to unlock safer, smarter, and better ways of safeguarding their assets, people, and customers.Certis integrated security solutions are backed by advanced technology and operated by our highly skilled staff across corporate, aviation, front-line services, and concierge support, ensuring our business is sustainable and future-proof.Job Description:Position PurposeAre you a strong leader with a strategic mindset and a commitment to creating a safe, secure environment in a bustling retail setting?
We're seeking a Security Supervisor to take charge of security at our retail site, guiding a dedicated team and setting the standard for safety and vigilance.
In this leadership role, you'll be responsible for driving security initiatives, coaching and empowering your team, and ensuring that every measure aligns with our commitment to safety and customer care.
This role is perfect for someone ready to make an impact through proactive management and visionary leadership.
If you're prepared to take on this pivotal leadership position, we want to hear from you.
Join us in shaping a SAFE and welcoming environment!Responsibilities:Reporting and Investigations: Oversee the reporting and investigation processes for security-related incidents, ensuring thorough documentation and resolution.Roster and Time Attendance Management: Efficiently manage the security team's roster and time attendance, ensuring adequate coverage and adherence to rostering principles.Auditing: Conduct regular audits of security procedures, protocols, and equipment to maintain compliance and effectiveness.Training: Provide initial and ongoing training and development for security personnel to enhance their skills and knowledge in security operations for the site.Client Liaison: Work closely with the client to understand their security needs and expectations.
Collaborate with the client to ensure the smooth running of operations and address any concerns or issues promptly.Attendance at Major Incidents: Respond to and manage major incidents as they occur, coordinating with relevant authorities and stakeholders to ensure swift resolution.Team Management and Leadership: Lead and motivate the security team, fostering a positive work environment and promoting teamwork, accountability, and professionalism.Record Keeping: Maintain meticulous records across all required areas with precision and accuracy.Working hours: This role requires you to be onsite from Tuesday to Saturday.
Flexibility and adaptability are essential to meet the dynamic needs and requirements of the site.About YouAre you a natural leader with outstanding communication and interpersonal skills?
Do you know how to bring a team together and ensure everyone stays aligned?
Are you driven by a passion for learning and personal growth, all while maintaining a positive, can-do attitude?If this sounds like you, and you're based in the Geelong area, we want you on our team!As a Security Supervisor, you'll be an outstanding communicator, facilitating seamless interactions with team members, clients, and stakeholders.
You'll lead by example, cultivating a motivated and collaborative team environment where everyone thrives.
Positivity and a hunger to learn are key, and we value both highly!Qualifications & Experience:Proven experience in retail security management or a related field, with a minimum of 5 years in a supervisory role.Strong communication and interpersonal skills, with the ability to effectively interact with diverse teams, clients, and stakeholders.Excellent problem-solving abilities and the capacity to make sound decisions under pressure.Knowledge of security protocols, procedures, and best practices.Proficiency in roster management and time attendance systems.A current Security Licence and Cert II in Security Operations.Certificate IV in Security and Risk Management desirable.Certificate IV in Workplace Health and Safety desirable.Certificate IV in Training & Assessment desirable.First Aid Certificate.Full working rights in Australia.Benefits:Competitive salary commensurate with experience.Dive into our friendly and inclusive environment: Where every team member is celebrated for their uniqueness, creating a vibrant and welcoming workplace where you can truly be yourself!Ignite your potential with growth and development: We're all about nurturing your talents and helping you reach new heights.
Join us and watch your skills flourish as you grow personally and professionally!Score big savings with our discount program: Enjoy exclusive discounts at over 400 retailers nationwide, making every shopping spree a little sweeter for you and your loved ones!Access support anytime, anywhere with our Employee Assistance Program (EAP): Your well-being matters to us, which is why our EAP is here for you and your family whenever you need a helping hand or a listening ear.Fuel your curiosity with learning and development: Explore endless opportunities for growth and discovery with our state-of-the-art Learning Management System (LMS), empowering you to unlock your full potential every step of the way!Making the world Safer, Smarter, and Better: Join a company dedicated to making a positive impact, where your efforts contribute to making our world safer, smarter, and better.Join our team and play a pivotal role in safeguarding our retail site and ensuring a secure environment.
If you're ready to make a difference and lead by example, apply now by submitting your resume and cover letter.
We look forward to welcoming you aboard!Diversity StatementCertis Security Australia promotes diversity in the workplace through our Diversity Inclusion initiative and via our Indigenous partnership with Corroboree Security.
We encourage women, Aboriginal and Torres Strait Islander peoples to apply for this role.Should you apply please be advised that should a decision be made to proceed with your application to the next stage of the recruitment process, it is only at this stage will a member of the recruitment team be in contact with you.Salary: $100,000 p.a.
+ superWork Type: Full-time positionLocation: Work close to home in the heart of Geelong!#J-18808-Ljbffr