Residential Support Officer - Roving | BlueCare Aged CareLocation: Working across Toowoomba, Kingaroy and Toogoolawah Aged Care FacilitiesRemuneration: $41.66 - $53.56 (Dependent on experience) + Super + Not for Profit Salary Packaging + Penalties & AllowancesMake a meaningful difference with BlueCareWe're looking for someone who wants to make the world a little better through small moments that leave big impacts. To build meaningful relationships and make a difference in the lives of others.An integral part of our big-hearted BlueCare team, as a Residential Support Officer you'll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about.Your part in our BlueCare teamThe Residential Support Officer delivers and performs operational activities through the provision and maintenance of structures for quality and clinical systems, ensuring the provision of high-quality aged care, consistent with the values of BlueCare.Support quality and clinical activities within designated residential aged care homesIn consultation with the Residential Service Managers, assist to ensure services meet identified needs and standard of quality care (including Aged Care Quality and Safety Commission - Quality Standards).Support site specific quality audits and work with the Service Managers to develop, implement and evaluate continuous improvement processes to facilitate ongoing quality complianceEnsure that the auditing cycle is maintained including completion of service audits as directed, and support action plan progress and completionAssist to review and maintain service self-assessment in support of accreditation or other external agency audits/reviews.Assist with the collection of site specific NQIP data collection and submission as directedAssist the Residential Service Manager and Quality Compliance & Innovation Partner (QCIP) with incident reporting (including SIRS mandatory reporting), participate in investigations and the timely resolution of complaints as appropriate. Support the Service Manager service level quality meetings driving change and quality improvements across the multi-disciplinary teamSupport complex care management and case conferencing as neededSupport ACQSC readiness including unannounced folders, and supporting documentationParticipate in, and contribute to relevant organisation wide committees, working parties and research activities as requested in order to progress innovation that will support effective and efficient quality service delivery in line with best practiceUndertake other duties as required/directed as service needs evolve.What makes a difference for us?Hold and maintain valid registration as a Registered Nurse (AHPRA)Minimum of five (5) years experience as a Registered NurseCurrent drivers licence and carAll BlueCare staff must satisfy the relevant probity checks required by legislation or BlueCare policiesDemonstrated broad experience in service delivery and quality systems in either the aged, community care or health sectors.What makes a difference for you?Flexible work arrangements to support work-life balanceSave tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annumA recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programsA positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government schemeDiversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural eventsCareer development opportunities with one of the most trusted community and residential care providers in Australia to challenge yourself, grow and make a meaningful differenceBlueCare is proudly part of the UnitingCare Family, we'd love you to be tooJoining the state's largest network of aged care workers with its over 8,000 strong, bright team in blue, you'll also be welcomed as part of the UnitingCare family. With more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen's Hospital, and St Andrew's War Memorial Hospital, you are part of something bigger. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness.Start making a difference todayOur application process takes less than 15 minutes – Click the 'APPLY' button to be taken to our online application process and upload your resume and cover letter. Our team are available to answer any questions you may have.Diversity & InclusionOur approach is simple – everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.
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