Research & Insight Specialist
Consumer Insight focused
Client side Opportunity - Open to first time move from Agency!
Great staff benefits based in Sydney CBD
The Company
This client is a Multinational Financial services organisation who have gone through huge transformation to put the customer at the heart of everything they do.
The Role
The Research & Insight Specialist role will be responsible for delivering insights and recommendations through customer focused research and ad hoc projects that assist driving business decision making.
Key responsibilities:
Design appropriate research methodologies and briefs, dependent on business needs that drive customer, brand and product decision making
Conduct Data analysis and translate research findings into clear actionable recommendations, creating compelling and digestible reports
Provide actionable insights/recommendations to key stakeholders that helps understand customers deeper to retain, grow and improve customer satisfaction
Undertake consumer, customer, market, competitor, and industry analysis
Collaborate with other teams to support the implementation of customer-centric initiatives, sharing insights across the organisation.
Engage and manage research suppliers, ensuring projects are met on time
You will have:
Circa 3-5 years' experience from a Market research agency or/and client side with a focus on customer and market insights
Experience in Quantitative and Qualitative research end to end, designing questionnaire, data analysis, through to presenting actionable insights
Excellent project management and collaboration skills, attention to detail
Strong data analysis experience, such as Q or SPSS, ability to interpret and analyse complex information,
Strong interpersonal, communication skills as well as presentation & insight/opportunity creation skills
For further information please call Rosie Cantwell quoting reference #43822 or email, alternatively please apply below.
Not quite right for you?I am a specialist Research and Insights recruiter working in this niche space. If you are a market research professional but this role is not quite right for you I would still welcome the opportunity to talk to you about how I can assist you with your next career move either now or in the future. For a confidential chat - please call Rosie on 02 9270 2679 / or please apply stating your interest in any research roles in your cover letter
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