Do you have a keen interest in the real-world reputation issues facing businesses today? Do you have a passion for leading impactful evidence-based advice? Do you have prior leadership experience working across quantitative and qualitative research methodologies? If you answered yes to the questions above, we want to hear from you. Note: Applicants are requested to attach cover letter with resume before applying. Applications without cover letter will not be considered. Ipsos Corporate Reputation is a specialist centre of excellence within the worldwide Ipsos group and is a global leader in the field of reputation research and management. Established in 2003, Ipsos Corporate Reputation helps companies, governments and not-for-profit organisations build more resilient reputations, through stronger relationships with the people who matter most to them.
We're passionate about what we do, and our growth means there is scope for considerable progression within the business for the right candidates.
THIS OPPORTUNITY The Director will work closely with the broader reputation team across Australia as well as with colleagues in other Ipsos markets including Europe, North America and the APAC region. As a Director, you will be responsible for:
Strategic partnership with existing client relationships to fully understand their business and proactively managing client relationship to anticipate needs and manage expectations, handle client issues professionally and proficiently, work towards repeat business and capitalize on opportunities to cross-sell other Ipsos divisional work. Assigned financial targets, key accounts and associated budget and profit targets. Actively working on business development with new and existing clients in a way that inspires confidence and builds long term relationships. Consulting with the team regarding the customisation of research methodology for assigned clients. Preparing and writing convincing and compelling proposals, tenders and new business pitches. Proactively planning the execution of a research project to ensure budget and deadlines are met, never over-promising or under-delivering. Delegating key project tasks and oversee organisation and progress to ensure project remains profitable. Including direct reports in the research process by seeking opportunities to coach, develop and mentor their skills, as well as delegating key tasks to meet their capability, ensuring authority with accountability is provided. Proactively building internal relationships with other business divisions, in particular to understand each division to create cross selling opportunities. In consultation with senior leaders, to oversee and conduct research analysis with the Account Manager to prepare insightful and strategic findings that meet the customer needs and expectations. To oversee the preparation of, and fine-tune the preparation of client presentations and deliver high calibre presentations and workshops with the client Day to day training, coaching and mentoring of direct reports on technical skills, consultative research skills and account management skills to build their capability and support their development. Encouraging knowledge sharing within and between teams, proactively contributing to a 'one team' an environment and looking for opportunities to multi-skill, be exposed to other research methodologies and opportunities to work on other projects in other divisions. YOUR PROFILE We're looking for professionals with intellectual curiosity and passion for delivering impactful evidence-based advice. You must have a keen interest in the real-world reputation issues facing businesses today, as well as the wider political and social contexts in which our clients operate. Your competencies and experience will reflect:
Commercial market research experience in account director/account management roles. Proven track record with high value clients and successful new business. Strong coaching experience and previous people management responsibility. Senior level account management, consulting skills and project management skills Senior level communication skills, presentation skills and business writing skills. Business development skills, negotiation skills and sales ability. Senior level interpersonal skills, relationship building skills and conflict management ability. Exceptional organisational skills, attention to detail and outcome focus. Strong analytical and strategic thinking skills and proven research skills People management skills, including ability to coach and mentor others Strong passion for research, self-motivated and enthusiastic approach to teamwork. Proficiency in MS Office skills (Excel, Word and PowerPoint) and preferably SPSS/Q. ABOUT IPSOS We are one of the world's largest market research companies, the only one founded and still managed primarily by researchers across 90 markets. At Ipsos, we are passionately curious about people; we help interpret, simulate, and anticipate the needs and reactions of consumers, customers and citizens around the world. We make our changing world easier and faster to navigate and inspire clients to make smarter decisions. The work we do helps provide a true understanding of our society, markets and people. We are Game Changers! OUR CULTURE Our culture is unique - we have the entrepreneurial spirit and quirkiness of a small boutique, but we also have the resources, scale and diversity of a large global agency. We have bright, friendly, hardworking and enthusiastic people from diverse backgrounds and experience to work with. Integrity, curiosity, collaboration, client first and entrepreneurial spirit are the core values that define what we do, and we like to have fun too!
OUR COMMITMENT TO ESG Our ambition is to lead ESG in our industry. We do this in three ways:
We give businesses, governments and public bodies the confidence they need to take the right actions for the benefit of people and the planet, to drive long-term prosperity for all.
Our world-leading experts produce primary data, research and insights to fuel a healthy public debate, and create value by providing a true understanding of society, markets and people.
We foster a culture which encourages diversity of thought and opinion where individuals can truly belong and have the freedom to produce work that drives impact. We want to be as diverse as the people and issues we research and a place where everyone can be proud to Belong. Belong is Ipsos' initiative to drive our internal Diversity, Equity and Inclusion activities. It is central to our business and all that we all do, every day.
EMPLOYEE BENEFITS Our people are important to us . Locally, we offer a number of attractive benefits, targeting the professional development and wellbeing of our employees. Regular social events, learning and development programs, study assistance & study leave, and paid leave days that provide you with opportunity to volunteer in the community, celebrate your birthday, start a family are part of these benefits. To support our employees' wellbeing, we have the Employee Assistance Program (EAP), flexible and hybrid work environment, opportunity to work out of the state/country up to 6 weeks a year and well-appointed office amenities with daily supply of fruits, breakfast, healthy snacks and hot drinks.
Ipsos is an equal opportunity employer and is committed to providing a workplace free from discrimination and harassment. We seek belonging for all, promote diversity and practice equity. We are committed to building and supporting an inclusive workforce that truly reflects the global communities we operate in. People from all backgrounds, including Aboriginal and Torres Strait Islander people, are strongly encouraged to apply.
If you are interested in the role and you fit the profile above, please submit your CV and cover letter by clicking "Apply Now". We look forward to hearing from you!
This position is only open to applicants who have the right to live and work in Australia.
#J-18808-Ljbffr
