Making a meaningful difference with mission-critical software that empowers communities to thrive.ReadyTech is more than just a one-trick pony playing in one market with one product, or one customer. We re-imagine, design, develop and deliver technology to solve our customer's diverse problems – supporting multiple businesses across a variety of markets to be ready for anything.We're an ASX-listed company which means we are stable, have a strong track record of sustainable growth and have a significant number of long-term customers. So, what does this mean for you? It means we can offer you an experience that will push you to be your best, provide career-building challenges, and that will offer you numerous growth opportunities that can't be found in any other company.It's an inclusive environment where there is no place for politics, where we get our heads together to solve the problems that really matter to our customers, and where we always stay focused on our north star – the communities we serve, and society at large.As the Regional Director, your primary purpose is to drive the growth, profitability, and success of the Government team in the Region. By setting ambitious goals, identifying growth opportunities, and establishing a clear roadmap to achieve targets, you will equip governments with the knowledge to solve complex problems. By harnessing the potential of technology, you will empower governments to enhance public service delivery, streamline operations, and promote community engagement.Business Performance and Growth: The Regional Director is primarily accountable for the overall performance and growth of the region they oversee. This includes setting and achieving ambitious revenue targets, ensuring profitability, and driving sustainable growth. They are responsible for developing and executing effective strategies to expand the business, enter new markets, and capitalise on emerging opportunities. The Regional Director must monitor key performance indicators, financial metrics, and market trends to make informed decisions that lead to the success and long-term viability of the organisation.Customer Success and Satisfaction: Customer success and satisfaction are crucial accountabilities for a Regional Director. They are responsible for building strong, trusted relationships with clients, understanding their needs, and ensuring the delivery of high-quality products or services that meet or exceed customer expectations. Maintaining a focus on customer-centricity and actively engaging with clients to address their concerns, resolve issues, and provide exceptional customer experiences are critical for retaining existing customers and fostering brand loyalty.Skills and Experience required:Exceptional leadership and people management skills, with the ability to influence and inspire teams to achieve outcomes collaboratively.Strategic thinking and strong business acumen to develop and execute successful plans.Outstanding communication and interpersonal skills, fostering positive relationships with clients and cross-functional teams.Customer-focused with a passion for delivering value and driving customer success.Results-driven mindset with a commitment to achieving targets and delivering value to clients.Knowledge of SaaS technology solutions and their applications in the government sector.Familiarity with asset management, property, licensing and compliance, finance, HR and payroll, and customer management ERP software solutions and their application within local and state governments.Previous experience in a leadership role within a SaaS technology company or related industry.Demonstrated success in driving business growth, customer retention, and achieving targets.Proven track record in building and leading high-performing teams.ReadyTech is committed to seeing things through each other's eyes. We invest deeply in relationships by offering positivity, fairness and empathy in every interaction and love that everyone is different. We're proud to be an equal opportunity employer that celebrates our diversity of race, beliefs, sexual orientations, gender identities, age, disability status, marital status and more - so that every single one of us can feel like we belong.As part of our commitment to ensuring a safe and secure working environment for all employees and in compliance with Australian regulations, please note that if selected for this role, you will be required to complete a comprehensive police check and an Australian working rights check. Should you have any questions or concerns regarding these requirements, please feel free to contact us.
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