Central Coast Region Administration - Support Casual Employment Applications close 04/12/2024
If you are looking for a career in Medical Reception/admin support, our busy GP practice is hiring. Medical Director and Pracsoft would be an advantage, but not necessary. Must be willing to work flexible hours. Please only applicants interested in a career in medical reception/admin support.
Purpose of the position To organise appointments, maintain records and perform medical & other tasks in order to ensure smooth and efficient functioning of the practice and provide an exceptional standard of care to our patients.
Responsibilities Reception Open and Close clinic as per set procedure.Greet patients and other callers at the Practice in a courteous and efficient manner.Answer the telephone promptly and courteously.Make appointments for patients following set procedures.Deal with referring doctors, hospital staff, pharmacists etc courteously and helpfully.Handle emergencies when necessary, following set procedures.Exercise confidentiality in regard to patient care and all aspects of the practice.Assist doctors and nurses by making phone calls, photocopying etc.Fill in roster when staff are away on holidays and sick leave.Administration Prepare and record outgoing mail and post daily.Scan and/or file patient correspondence, results etc.Consistently be aware of OHS requirements and comply with them.Other Duties Actively participate in general staff meetings.Attend training sessions in-house and external courses when required.Undertake other duties as required from time to time by the Practice Manager, Nurses and Doctors.Knowledge of occupational health and safety principles including infection control.Expected behaviours and Personal Attributes Demonstrated patient-focused approach in service provision with genuine empathy and interest in their needs.Excellent interpersonal and communication skills.Work cooperatively and independently.Demonstrate ability to prioritise and organise, with attention to detail.Maintain absolute confidentiality regarding patient and practice information.Education, Qualifications and Experience ESSENTIAL:
Basic knowledge of MS Word.
DESIRABLE:
Knowledge of Prac Soft and Medical Director software and medical equipment.
CPR/Triage training and/or experience.
Training and/or experience in management of emergencies, handling complaints, Medicare & health funds, basic infection control, safe handling & disposal of medical waste, etc.
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