Salary: Commensurate with experience plus superannuation and access to not-for-profit salary packaging up to $15,900 + access to many staff benefits!
Mater Hospital Mackay is seeking applications for a Quality & Safety Associate in a permanent, full-time capacity.
About the role The Quality & Safety Associate ("QSA") is responsible for activities as delegated relating to Quality and Clinical Safety Management, and accreditation, across the hospital/service, which are essential to the licensing, service level agreements and contracts.
What you'll be doing Provide support to Hospital/Service Quality and Safety Manager and clinical department managers to implement quality and risk management systems and improve quality and safety outcomes; Provide support to Hospital/Service Quality and Safety Manager and department managers in incident and complaint investigation and coordinate actions to prevent recurrence; Support/ facilitate the implementation of innovation and systems improvement that eliminate/reduce patient harm; Work collaboratively with other clinicians to facilitate process improvement strategies that support patient safety and the achievement of quality and safety goals; Collect and analyse patient safety and clinical outcome data to evidence the effectiveness of the quality and safety system; Support the Hospital/Service Quality and Safety Manager to improve the effectiveness of the quality system and monitor compliance with policies, the implementation of corrective and preventive actions and survey recommendations; Work in collaboration with the Hospital/Service Quality and Safety Manager and Hospital Leadership Team to coordinate the implement recommendations arising from root cause analysis or other system or case review; Provide education / training related to quality and safety, incident investigation and management and the use of Incident reporting tools as required; Other information This full-time role will be performed Monday to Friday with an expectation that hours are across 4 to 5 days, however, may vary depending on operational need. Mater recognises the importance of work-life balance and can accommodate flexible work arrangements where possible.
About you • Qualifications in a related discipline
Desired qualifications • A clinical background with at least 5 years front line experience; and intermediate or advanced skills using the Microsoft Office suite.
Experience • Demonstrated knowledge of and experience in health service delivery with appropriate clinical knowledge, experience and skills is essential including a basic understanding of care processes provided in multiple areas of the hospital;
• Experience in health care accreditation and regulatory requirements;
• Demonstrated experience in quality improvement initiatives and their practical application in the achievement of customer service/ delivery needs;
• Demonstrated experience in advanced analytical skills to trend and interpret data and provide reports on data / information used for projects, evaluation and process improvement activities;
• Demonstrated experience in developing working relationships to achieve identified outcomes and an ability to work effectively as part of a multidisciplinary team.
Mater is Queensland's largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals.
We are a leader in healthcare, education and research — and that's because we employ exceptional people. #MAKEYOURMATERMOVE For more information regarding the role, please contact Karen Williams , Hospital Quality & Safety Manager on ******.
Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW!
Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.
Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.
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