Welcome Ready - Property Management & Administration All-rounder
Location: Moffat Beach, QLD
Website: www.welcomeready.com.au
Are you someone who thrives in a fast-paced, dynamic environment? Are you looking for a place to call 'home' where you can have a direct impact?
The role
We are looking for an enthusiastic, energetic and experienced candidate to join our highly successful and positive team as a full time property manager + customer service all-rounder. The position will be both in the office and on-site at our various holiday properties along the Sunshine Coast. Due to the nature of the role it is ideal that you live between Caloundra and Coolum. There is a large opportunity for future growth in the business in a long term secure role for the right person.
About Welcome Ready:
Welcome Ready, is a holiday home and rental agency located in Moffat Beach on the Sunshine Coast. Established just over 5 years ago the business is a start-up establishing itself as a serious player in the short-term let and property management space. We have a small dynamic internal team that operates from our Moffat Beach HQ, and all work collaboratively together bringing important skills to our business. Join our team at Welcome Ready Holiday Homes and be the behind-the-scenes hero of luxurious vacation experiences.
Who you are:
Property management experience is preferred but not essential.
Advantageous to have Certificate IV in Real Estate Practice or willingness to obtain. The right candidate must be able to think well on their feet as this role requires a blend of organisation, problem-solving and a knack for handling the unexpected.
Requirements:
Must have a working vehicle and a valid drivers licence.
Available to work full time including 1 in 3 weekends including being on-call for call outs to resolve issues when rostered on.
Excellent Customer Service.
Comfortable with adapting to new software.
Ability to adapt to a continually changing environment.
What the day-to-day looks like in this role:
This is a permanent full-time role that will see you managing and working with all parts of the business. Your experience in housekeeping in the hospitality industry will see you:
Guest Coordination: Handle guest inquiries, bookings, and facilitating smooth check-ins/check-outs.
Property Inspections: Conduct regular inspections to ensure properties are clean, well-maintained, and guest-ready.
Maintenance Coordination: Arrange repairs and maintenance for properties, liaise with contractors, and ensure timely completion of work.
Guest Relations: Address guest concerns and requests promptly and professionally.
Office Administration: Handle general office tasks, such as answering phones, responding professionally to emails, and screening guests/documenting special requirements.
Customer Service: Provide exceptional customer service to both property owners and guests.
Teamwork: Collaborate with other team members to ensure efficient operations. To succeed in this role, you must be able to work well within a team as well as autonomously.
Skills preferred:
Use of Google Suite.
Excellent written and problem solving skills.
Residency Requirements:
Australian Citizens and Permanent Residents only (inc. New Zealand Citizens)
What we can offer you:
Competitive salary in line with your experience
Permanent full time role
Social gatherings and supportive team environment
Growth and development opportunities
To Apply:
Email your application to ****** with your resume as well as a letter of application telling us who you are, your professional goals, and why you want to work particularly with us in this fast paced industry environment. If you're ready to take on a challenging but fulfilling role, we invite you to apply.
Job Type: Full-time
Pay: $65,000.00 – $75,000.00 per year
Work Location: In person
Application Deadline: 10/10/2024
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