Professional Services Account Manager - Sydney At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
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Are valued and empowered, collaborative and team oriented, innovative in their approach and passionate about their work. They are reliable, trustworthy and open with a high level of integrity. They value diversity, are inclusive and are committed to a global mindset.
Position Summary: This is a strategic sales position requiring an in-depth knowledge of how technology is used to enable business goals or overcome business challenges. Position requires strategic thinking/planning coupled with tactical execution of identified business opportunities, within a matrix organization. Must be able to build and maintain relationships effectively and communicate at all levels. Develops opportunities across the F5 services portfolio while effectively selling using technical, organizational and customer knowledge to influence and build trusting relationships. Able to partner effectively, and tactically across F5 and with Systems Integrators, large Service Providers and regional VARs based on need or required value. This is typically an individual contributor role. This is a quota carrying role.
Primary Responsibilities: Establish and maintain positive working relationships with F5 Distributors, F5 Partners, F5 Professional Services and F5 Product Sales Teams in the development, sales and delivery of Professional, Knowledge, and Enhanced Services offerings.Develop strategies and create opportunities in consulting solutions, training, enhanced services offerings to ensure that deliverables are of the highest quality and meet client expectations.Manage technical, service agreement, and training aspects of Professional Services engagements and assist in sales efforts both with existing clients and prospective ones.Research and develop lists of potential customers within an organization; regularly follow-up on leads and developing leads, and act to close deals.Determine market strategies and goals for each service; understanding the strategies, goals and objectives of named accounts.Assume a leadership role in coordinating account strategy and tactics for professional services team (consulting, education services and sales management).Responsible for identifying and qualifying long-term and short-term business opportunities and pro-actively identifying and addressing competitive threats.Prepares formal proposals and presentations, presents to all levels of the organization including executives, leads negotiations, coordinates complex decision making processes and overcomes objectives to closure, and closes sales in a professional and effective manner.Maintain up-to-date knowledge of industry trends, technical developments and government regulations that affect target markets.Must understand organization's business needs, develop application of products and services and communicate how F5's technical value added solutions will address those needs.Assume full responsibility for accurate sales forecasting by demonstrating in depth knowledge of sales cycles from initial contact through the procurement process, ensure SalesForce is utilized appropriately and maintained on a regular basis.Responsible for upholding F5's Business Code of Ethics and for promptly reporting violations of the Code or other company policies.Perform other related duties as assigned.Knowledge, Skills and Abilities: Strong negotiation and closing skills.Strong solution selling and presentation abilities.Advanced client interfacing and customer-focused approach.Strong Influencing skills.Demonstrated selling skills in a complex matrix environment.Demonstrates effective use of internal relationships and resources.Strong ability to effectively manage time and prioritize workload, develop and manage pipeline and forecasting.Ability to provide and work from a home office located within the territory.Requires specialized knowledge in cloud services, managed services and traditional implementation services.Experience with Internet related software or systems.Qualifications: 8+ years of direct work experience in a relevant environment.BA/BS degree preferred.The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com). Equal Employment Opportunity: It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting ******.
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