About Australia & New Zealand
Our growing team of 1200+ employees work together to deliver world-class science products and solutions to a wide range of key markets. With commercial, manufacturing and distribution sites scattered across Australia and New Zealand, including Melbourne, Brisbane, Sydney, Auckland, Adelaide, Newcastle, and Perth. Our scope covers life sciences, specialty diagnostics, food, dairy & beverage, environmental & industrial, healthcare and analytical instruments including commercial, customer service, technical service, supply chain, finance and operations.
How will you make an impact?
From lead generation to technical sales closure for the portable test and measurement instrumentation, diagnostic equipment, industrial gas portable and fixed detection, acknowledge of Industrial Hygiene will also be beneficial. A field-based role, the Product Specialist is the customer contact for the specific product portfolio, providing competitor and market knowledge, execution of commercial strategies and diligent management of a sales pipeline and process to meet or exceed operating plans.
Working alongside the account manager and product manager to provide technical and sales support, so that the business can grow profitably and is aligned to the commercial strategy. The specialist will offer a predominantly consumables based portfolio into regulated manufacturing environments. Product lines include portable, fixed test and measurement instrumentation, portable and process gas analyzers and diagnostic equipment including electronic test equipment.
What will you do?
Identify opportunities within the geographical territory for the assigned product mix and progress through the sales process to closure in order to meet or exceed revenue and margin targets.
Generate demand for the assigned product portfolio and the greater Thermo Fisher Scientific value proposition, by proactively engaging the customer base.
Ensure feedback including win/loss reasons, competitor intelligence and market knowledge is provided to the Product Management and broader sales teams.
Conduct product demonstrations, seminars and participate in customer engagement activities as required to support the growth strategy.
Attend training events as required to ensure skills are maintained up-to-date and relevant for maximum benefit to the customer.
Maintain an accurate opportunity funnel for all assigned product, including closure dates and completed sales process.
Maintain a forecast for the assigned product lines to an accuracy of +/- 10% on a monthly basis, reviewed as determined by the Category Manager.
Diligently maintain a record of customer visits and interactions using the CRM platform salesforce.com completed by the end of each week.
How will you get here?
EducationFormal tertiary qualifications in a relevant discipline (science or engineering) and/or relevant industry experience.
ExperienceProven results in a long lead time sales environment with high turnover consumables of a highly technical nature.
Familiarity and competence in computer use; specifically the Microsoft Office suite.
Knowledge, Skills, AbilitiesHighly motivated and resourceful individual who is driven by results.
Ability to work autonomously and to position creative solutions.
Proven resilience in long lead time sales, history of exceptional customer follow up is critical.
A solution-focused individual able to prioritise time and effort to deliver beyond customer expectations.
An ability to think strategically and the ability to transform strategy into executed tasks.
Excellent numeracy, literacy and verbal communication skills with a fastidious attention to detail.
Strong organisational skills with an ability to prioritise based on key result areas, to manage time effectively and meet agreed deadlines.
An initiative taker who has an enthusiastic, energetic and positive attitude.