Apply now Job no: 926253
Work type: Full-time
Location: Geelong
Full time, fixed term role until 30 June 2025Geelong office location, with flexible hybrid workingOffering a competitive starting base salary of $107,000 plus super and benefitsCare in Action With a career at the TAC, you'll be helping us look out for the lives of everyone who travels on Victoria's roads. That's care in action.
Right now, we're seeking a Process Improvement Specialist who will play their part in this shared purpose, while also supporting the progress of clients and colleagues so they can achieve great things. That's truly rewarding work that will help us continue to deliver life-critical services where it matters.
About the role The Process Improvement Specialist is responsible for strengthening the assessment of, and planning for, the impact of Continuous Delivery changes on the business and business processes. The role will lead and/or facilitate continuous improvement initiatives across the TAC claims divisions. You will use recognised continuous improvement methodologies that deliver sustainable operational improvement.
About the Team This role sits within the Claims Systems Improvement Branch, within the Clients, Service & Operations Division. Reporting directly into the Manager, Process Improvement, you will work alongside other Process Improvement Specialists each with your own independent portfolio of work. Bouncing ideas off one-another, the tightknit team is collaborative, supportive and enjoy achieving great results together. The team works flexibly and share an office anchor day on Thursdays each week.
What we're looking for Claims management process improvement experience Lead and/or facilitate continuous improvement initiatives using recognised continuous improvement methodologies that deliver sustainable operational improvementComplete formal analysis and assessment of business operations and dataSupport the development and implementation of continuous improvement and LEAN activities to improve productivity, quality and efficiency of operationsDevelop and make recommendations for improvements of business processes based on sound research and analysis, at times presented in a formal report for stakeholders to enable informed decision makingExperience and confidence in facilitating workshopsProcess governance, quality and risk Support and maintain process governance structures and support business areas to do thisConduct business analysis reviews, identify impacts and risks and make recommendations based on sound analytics and risk management methodologyUndertake quality assurance reviews of process change and improvementsDevelop and revise processes and controls to mitigate new risksWhy you'll love it here There's more to work than a competitive salary and amazing employee benefits . As our newest Process Improvement Specialist, you'll also:
Make a positive difference Every day the work you do at the TAC contributes to something bigger. As part of an inclusive, supportive team you'll find real purpose in achieving goals, together.
Be rewarded for great work We value our people, offering a corporate incentive, salary packaging and a reward and recognition program.
Grow and go places We're invested in your progress. When you work for one of Victoria's largest and leading workplaces, you'll receive extensive internal opportunities for development and access to the LinkedIn Learning Digital Hub.
Ready to put care in action? We'd like to hear from you. Click apply to submit your Cover Letter and Resume. If successful, you'll progress to an interview. All applicants will be advised of the outcome of their application.
For more information, read the attached Position Description or contact Kristie Moore, Manager, Process Improvement on 03 9300 0123 for a confidential discussion. Applications for this role will be accepted up until 11:55pm on Wednesday 26 June 2024.
If we can do anything to help make applying for this role easier, please let our People, Culture & Engagement Team know at ****** . If over the phone is better for you, our number is 5225 7500.
A safe place to work We're committed to the health, safety and wellbeing of employees. This extends to inclusion, diversity and accessibility in our employment practices, and encourage Aboriginal and Torres Strait Island people, people with disability, men, women and gender diverse people, culturally diverse, and LGBTIQ+ people to apply for roles.
At the TAC we are committed to the safety of children and young people. For more information regarding our commitment to child safety, please visit our website .
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· Full time, fixed term role until 30 June 2025· Geelong office location, with flexible hybrid working· Offering a competitive starting base salary of $107,000 plus super and benefits
· Full time, fixed term role until 30 June 2025· Geelong office location, with flexible hybrid working· Offering a competitive starting base salary of $107,000 plus super and benefits
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