Are you an experienced Practice, Operations or Office Manager looking to take on a role where you can directly influence the daily success of this busy organisation? This organisation is seeking a passionate and dynamic individual to manage and lead our team. While prior experience in allied health is not necessary, what's most important is your ability to manage the day-to-day operations effectively and align with their values. You'll be responsible for ensuring our practice runs smoothly, overseeing everything from staff schedules to financial management, and ensuring patient care is always prioritised. If you thrive in a fast-paced environment and enjoy leading teams, this role could be the perfect fit for you.
Key Responsibilities:
Oversee daily operations of multiple practices, ensuring efficient workflows. Develop and implement policies and procedures to enhance service quality. Manage appointment scheduling and patient flow to maximise productivity. Lead and support a team of administrative staff, fostering a positive work environment. Handle financial management tasks, including billing, invoicing, and accounts reconciliation. Ensure compliance with legal and regulatory standards, including infection control. Organise and manage social activities, team-building events, and staff meetings. Monitor and improve practice performance, addressing issues promptly and effectively.
Relevant Experience:
Proven experience in operations management or office management. Strong leadership skills with a track record of managing and developing teams. Excellent organisational abilities, capable of handling multiple tasks simultaneously. Financial management experience, including budgeting, invoicing, and accounts management. Strong problem-solving skills and the ability to handle challenges with ease. High attention to detail and a commitment to maintaining high standards. Excellent communication and interpersonal skills, with a focus on collaboration. Ability to align with and embody the core values of teamwork, patient care, authenticity, progressiveness, and communication.
If you're excited to lead a team and contribute to a positive and progressive workplace, this organisation would love to hear from you. This is your chance to make a meaningful impact while growing in a role that values your leadership and operational expertise.
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