Front of House administration role working with the NSW Planning Portal digital platformEnjoy a Rostered Day Off approx. every 3 weeksAttractive salary up to $82,638.86 plus super and excellent benefitsAbout UsCity of Ryde, just 12 kilometres from Sydney CBD, is a place of unique lifestyle and opportunity. It is home to an engaged and culturally diverse community of around 130,000 people, and a strong and growing Smart City economy including more than 13,000 local businesses, Macquarie Park, world-class hospitals, and a leading university. All balanced with beautiful bushland, riverfront parks, open spaces, and sport facilities.Our council delivers a broad range of services, projects, programs, and events. We are actively committed to innovation, sustainability, resilience and providing exceptional customer experiences, and this relies on attracting and keeping great people. We offer a range of benefits, including flexible work arrangements, health and wellbeing programs, a learning and development program including study support, and a reward and recognition program.About the RoleThis is a full-time, temporary position up to 8 months based out of council's office at Top Ryde. It is a unique opportunity to work as part of the Development Advisory Services Department within the City Development Group.As the Planning Portal Coordinator, some of your responsibilities will include:Providing administrative support to the Manager Business Improvement & Customer Relations together with the Senior Coordinator Building & Development Advisory Service for the operation of the new digital services provided through the NSW Planning Portal together with new associated tasks and workflowsProviding administrative support to employees within the Department for the new clearing house meeting processUpdating and maintaining databasesEnsuring files, documents and records are maintained and processed correctlyAnswering telephone, email and letter enquiries in a timely and professional mannerOrganisation of meetings and accurate minute takingProcessing and tracking of requisitions and invoices in our TechOne platformAttendance and participation in Department meetingsUndertake other administrative duties, tasks and projects as requiredAbout youThe ideal candidate will be self-motivated and able to work autonomously in a fast-paced environment. As a member of the Development Advisory Service Team, you will need to ensure that the service provided is customer-focused and of a high quality to meet the needs of the community, applicants, and City of Ryde developers.In addition, you will also have:Higher school certificate, relevant qualifications or suitable administration experienceExcellent computer skills including Microsoft Office applications and spreadsheetsData entry and records management experienceHighly organised with an ability to multitask whilst maintaining attention to detailGreat verbal and written communication skillsDemonstrated excellence in customer servicePrevious experience within Local GovernmentKnowledge of development and planning processesWorking knowledge of TechOne, Content Manager and Merit softwareThe commencing salary range is $75,126.24 - $82,638.36 p.a + superannuation, dependent on your experience and qualifications.Benefits include:Commitment to providing opportunities for work/life balanceHybrid work from home and office arrangements availableFlexibility regarding start and finish times to suit your lifestyleEnjoy a rostered day off approx. every 3 weeks for full time employeesLong service leave after 5 years, then accrued monthly18 weeks paid parental leaveGrant days at ChristmasAnnual performance reviews and Award increasesOpportunity to sign up as a fitness passport memberVarious health & well-being initiatives (i.e. flu vaccinations, skin checks, etc.)How to applyPlease ensure you give full answers to the online application questions, showcasing your abilities and experience. Your answers, in conjunction with your resume, will determine if you are invited to an interview.Please note you do not need a "password" to use our online application system, however you have the option to save and return to your application prior to the closing date. In addition to answering the online questions, this position requires you to attach your Resume to complete the application process. Please note, you are not required to submit a cover letter or a statement addressing selection criteria.If you would like to know more, please see the Position Description or call Sanju Reddy on 0466937047 for a confidential discussion.City of Ryde is committed to Equal Employment and Child Safety
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