Personal Banking Advisor - Mount Isa

Personal Banking Advisor - Mount Isa

Westpac New Zealand Limited.

Personal Banking Advisor - Mount Isa

Details of the offer

Mount Isa branch
Full Time Permanent position
Retail Banking / Sales and Customer Service
Westpac is a local business who put the customers at the centre of what they do. As a Personal Banking Advisor you will be a natural people person with a passion for your local community and helping them with their everyday banking. We will train you to have real conversations tailored to what your customers’ need, in a way they understand and can relate to.
The role
Personal Banking Advisors are key to Westpac's purpose of responsibly helping more Australians own a home, helping them achieve financial security, and providing convenient, innovative banking with a personal touch. They hold trusted relationships with and service our premium business customers, meeting both their personal and business needs. You’ll be driven by innovation and:
Connect with our premium and business customers to discover opportunities to enhance their relationship with Westpac Group
Grow our customers use of our digital offerings to support their everyday banking needs
Deepen customer and business customer relationships by understanding and meeting more of their current and future financial needs
Provide a superior service experience for the customers by living Our Service Promise
The Benefits
Westpac has many perks besides building a long and stable career. You’ll be:
Able to have access to some of the best banking, wealth and insurance benefits in the market
Offered a highly competitive remuneration that is fair and consistent for all our people
Entitled to a suite of online learning, training modules and career planning tools to grow and develop with us
Encouraged to participate in the community through paid volunteer leave
Able to diversify your career with a multitude of secondments available across the Group
What you need to succeed
Typically some experience in Retail Banking & Finance
Likely to have a Cert IV in Banking Services or Cert IV in Financial Services
Proven track record in exploring and identifying customers’ financial needs and goals within the small business and premium affluent customer segments
Previous experience in presenting solutions to customers which meet their needs, and gaining commitment and trust to move to fulfilment of that need
Developed business acumen
Strong customer focus and experience in building customers relationships
When you join Westpac Group you’ll become part of one team that is now 200 years old. We are an equal opportunity employer and encourage applications from men and women of all ages, including people with a disability and indigenous Australians.
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