People and Culture Coordinator / Office Manager - Orthopaedic DivisionThe People and Culture Coordinator / Office Manager for Orthopaedics reports to the Orthopaedic Business Manager and provides generalist support in recruitment, onboarding, staff engagement, administration, and compliance. You will assist and coordinate People and Culture activities, training, systems administration and record keeping/management. This role also includes the supervision and day-to-day leadership of a team of Patient Services Officers (PSOs), Practice Relief Officers (PROs) and Typists. The role will involve maintaining a roster system to balance the working hours of individuals, service expectations and equitable workloads. This role is suitable for graduates or individuals with a few years of experience.About sportsmedSportsmed is an industry-leading private multidisciplinary outpatient clinic provider. Operating for over 30 years, sportsmed is committed to providing excellence in sports medicine and related services to people of all ages, from elite athletes to older active individuals.Key ResponsibilitiesHR CoordinationCoordinate the end-to-end employee life cycle, including recruitment, onboarding, training, development and termination.Coordinate pre-employment processes including pre-employment medicals, reference checking, employment verifications and receipt of appropriate certificates and licenses e.g. working with children.Prepare employment contracts and paperwork, coordinate onboarding activities and monitor probation periods for new starters and facilitate salary reviews on an annual basis.Prepare other routine employment correspondence, including contract variations, status changes, incremental increases, etc. and liaise with the Finance Manager and payroll.Managing sick and annual leave and taking non-attendance calls.Manage and coordinate the medical reception team to ensure work performance and tasks are maintained at a high standard.Review and authorize Australian Orthopaedic Association staff timesheets for payroll processing.Monitor staff recognition initiatives and prepare rewards as needed.Monitor and stay up to date with changes in award details to ensure compliance.Maintain and update the staff database with accurate and current information.Prepare letters for various HR purposes, including change in employment status termination.Coordinate and facilitate the onboarding process for new employees.Manage offboarding procedures, including exit interviews and resignation processes.Renew and update HR policies in accordance with legislative changes and organizational needs.Implement performance management processes and provide support as needed.Set up new user accounts and access for employees as required.Conduct disciplinary meetings in accordance with company policies and legal requirements.Stay informed about the latest HR trends and best practices to ensure continuous improvement.Provide assistance with payroll activities as required, ensuring accuracy and compliance.Facilitate regular staff meetings in conjunction with the Business Manager / PA Team Leaders and PSO Team Leader.General HR administration and ad-hoc duties as required.Office CoordinationRoster Management: Prepare and maintain staff rosters including leave management in a timely manner and ensure that all necessary schedules are communicated to relevant team members. Reconciling and approving timesheets related to roster.Monitor office supplies inventory and place orders and oversee approval processes for payments related to supply purchases.Manage office systems and processes, including filing systems, office equipment, and office policies and procedures.Liaise with internal/external individuals to acquire relevant information needed to complete core functions.Coordinate the monthly compilation of physician billing hours and accurately transmit the data to the payroll department for processing.Manage the allocation of car park fobs during the onboarding process of new employees, ensuring accurate distribution and maintaining the accuracy of the database.Facilitate the coordination and scheduling of meetings, including the preparation of agendas/reports, outlining action points, and circulating meeting papers.Manage special projects as requested by the Business Manager.We are looking for someone with:Tertiary qualifications in a relevant Human Resources or related Practice Management Degree.Managed a small team.A collaborative and flexible style, with a solid commitment to leadership, building teamwork and patient care.High-level written and verbal communication skills, with the ability to effectively communicate with staff at all levels.Proven ability to implement new procedures and processes, working both independently and collaboratively as part of a team.Demonstrated ability to undertake several projects concurrently, maintain work quality and be flexible and adaptable in approach to multiple requests.Knowledge of employment lifecycle processes and documentation.Personal CharacteristicsFriendly, mature, pragmatic, and down-to-earth approach and shows leadership qualities.Ability to communicate effectively and appropriately both verbally and in writing to a range of people.Ability to manage sensitive information in a private and confidential manner.Ability to establish good working relationships and work effectively within a team.Applications will close on Monday 9 December 2024.Shortlisting for this position will commence immediately upon submitting a cover letter and resume outlining your previous experience. Shortlisted applicants only will be contacted.Your application will include the following questions:How many years' experience do you have as a People and Culture Coordinator?Which of the following statements best describes your right to work in Australia?Do you have experience preparing work rosters?Do you have a current Working With Children (WWC) Check?How many years' experience do you have in Human Resources (HR)?How many years of recruitment experience do you have?Do you have experience in administration?
#J-18808-Ljbffr