Peer Community Support Worker or Aboriginal Community Support Worker If you're looking for somewhere to pursue your passion and make a difference within our local community, then join the New Horizons team as a Community Support Worker or Peer Community Support Worker, who will work within the Community Living Supports (CLS) and Housing & Accommodation Support Initiative (HASI) Programs in the Coffs Harbour area.
At New Horizons , we are passionate about creating a unified organisation where our teams work seamlessly together to deliver exceptional service that enhances the lives of our customers while at the same time improving employee experience and career development opportunities.
We align our work with our organisation's values - fostering a culture of collaboration, trust, and accountability.
As part of our team, you'll be empowered to take initiative and use your talents to improve the lives of our customers.
Together, we are a community committed to transforming lives through our services, embracing challenges with creativity and adaptability for lasting positive impact.
Specifically, this role provides psychosocial supports and works in partnership with people living with mental-ill health to live and recover within the community in the way that they want to.
We empower our customers by supporting them to build independence, identify and achieve goals, engage in activities of daily life, and encourage genuine connections within the community.
To work with us you have a positive, authentic, inclusive personality which you bring to work with you every day.
We strongly encourage people with a lived experience of mental-ill health to apply for this position.
The day to day: Collaborating with customers to develop individualized person centred support plans that incorporate their identified wellbeing needs, their strengths, and their goals.
Providing support to customers to improve their independence by assisting with skill development, transport, social activities, supporting with finances, attending appointments, cooking, medication and personal care, as well as other supports as required.
Supporting and encouraging our customers to participate in activities of their choice, such as: social, leisure, sporting, educational, employment activities etc.
Keeping customer records up to date on a daily basis using online systems and electronic databases.
Developing and maintaining professional relationships and networks with customers, families, caregivers and key stakeholders.
Supporting customers to navigate the sector to access any additional service they may require.
Seek out innovative ways to enhance the recovery journey and overall customer experience with New Horizons.
You'll also bring to the role: A strong set of values that guides your work, incorporating our organisational values of passion, integrity & respect.
Great computer skills with proven ability to use Microsoft Office and customer relationships management systems.
Minimum Cert IV in Mental Health, Peer Work, or equivalent industry experience.
Valid NSW Drivers C class licence, with ability to drive vehicles in licence class, including large cars and vans.
Willingness to obtain an Australian Federal Police Check, WWCC and NDIS WC to meet New Horizons employment criteria prior to commencing with us.
What we're offering Take advantage of the tax benefits (Salary Packaging) available only to employees who work for a not for profit organization – through lower tax deductions.
Utilise our Employee Assistance Program providing counselling services Develop through Internal and external learning and workplace mentoring Grow through Professional development opportunities and secondments Access flexible work arrangements Take Long Service and/or Parental leave Work in a supportive culture and working environment How to Apply: Please submit your updated resume New Horizons values diversity and encourages applications from people from all walks of life.
Our vision is to see happy inclusive communities work together in collaborative and inclusive ways to create opportunity and improve quality of life.
Our workforce proudly reflects the local communities we connect with and support.
New Horizons acknowledges all Aboriginal and Torres Strait Islander peoples as the traditional custodians of the land.