About Us
G’day Group comprises three leading Australian tourism brands in Discovery Parks, G’day Parks and loyalty program G’day Rewards. Employing more than 1100 people Australia-wide, G’day Group has a truly national footprint of over 280 holiday parks, including 65 fully owned and operated parks. The largest park network in the country, we’re about authentic Australian holiday experiences and inviting all Aussies to say g’day to more of Australia.
We’re on a journey of growth and evolution to reshape the industry, offering the best customer experience underpinned by the best technology. With eyes on domestic and regional tourism like never before we are building a passionate, adaptable, high performance team to deliver holiday memories that put a smile in every g’day.
The Role
We are looking for someone with strong leadership and a customer-centric and hands-on approach, with demonstrated experience in hospitality management or managing an accommodation-based business. You will be dedicated, driven, and able to ensure the delivery of exceptional guest service whilst achieving revenue targets, managing expenses and guiding the day to day work and development of a dedicated team. Most importantly, you will bring with you a passion for the holiday park lifestyle!
Your responsibilities will include:
Recruitment, management and leadership of a diverse park team including administration, housekeeping, grounds, maintenance, customer service and possibly a range of permanent customers that live on site
Team training and development
Proactively planning and implementing sales and marketing activities in line with customer needs
Financial management - operating, reporting, delivering and implementing budgets
Maximising revenue opportunities
Asset management
Office administration
Leading by example ensuring efficient management practices are employed, maintaining compliance with safety, statutory and brand standards
Attending to after hours call outs
Skills & Experience
We are looking for:
Demonstrated skills and experience in hospitality management
Strong analytical and problem solving skills
Proven and demonstrated experience in managing, developing and training staff
Strong computer skills, especially in the MS Office suite
A good understanding of yield management
Awareness of contemporary sales and marketing principles and practices
Previous experience with RMS or similar reservations systems - desired
Current valid Drivers Licence - essential
As a Park Manager you are required to live on site - all inclusive accommodation and utilities are provided for as part of your total remuneration package.
Benefits
A competitive salary with annual bonus based on KPI’s
Professional development and opportunities to grow personally as well as professionally
Discounted accommodation for you, your family & friends
Discounted products from our G’Day Rewards Partners
How To Apply
Prior to an offer of employment being made, candidates must provide authority for a Federal Police Clearance to disclose any criminal offences or charges. If you already have a Police Clearance valid within the last 6 months, please upload a copy to your profile.