Alfred HealthAlfred Health is a leader in health care delivery, improvement, research, and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.
Permanent positionFull time (80 hours per fortnight + ADOs)Managers and Administrative Worker Grade 5 Level 1 (HS5)Located at The Alfred
Great staff benefits - including 5 weeks annual leave & 13 annual ADOs
The Department
The Alfred Health Emergency, Virtual care and Outpatients (EVO) Program is responsible for the delivery of emergency and paediatric clinical services across Alfred Health, as well as several other clinical support services. Alfred Health Emergency sees approximately 120,000 patients per annum across two Departments; the Alfred Emergency & Trauma Centre (E&TC) manages approximately 75,000 patients, and the Sandringham Emergency Department manages approximately 45,000 patients each year.
The EVO Program is responsible for several additional services that support the delivery of clinical care. These include:
GP Liaison Service
Health Information Service
Virtual Services (such as Telehealth support team and the Timely Management of Chest Pain Pilot)
Specialist Clinics Support Unit
Operations Support Unit
The Role
The Operations and Administrative Coordinator for the Outpatients Support Unit within the Emergency, Virtual Care and Outpatient Program (EVO), holds responsibility for supporting operations and coordination of centralised outpatient teams, including providing leadership and support for the Referral-in team, Telehealth, Administrative and Training teams.
Qualifications and Experience Required
Essential
A degree in a relevant healthcare profession, management or change management field
Experience managing large-scale improvement and change projects
Experience working with diverse stakeholders
Demonstrated experience in the management of healthcare teams
Understanding of the healthcare sector and the strategic direction of non-admitted services
Highly developed change management skills
Excellent written and verbal communication skills
Well-developed negotiation, problem-solving, performance management and conflict resolution skills
Demonstrated commitment to professional development
Demonstrated ability to plan work, prioritise and delegate
Current Victorian Drivers licence
Desirable
Understanding of relevant policies and legislation
Previous supervisory experience managing large teams
Demonstrated understanding and experience with Alfred IT systems
Staff Benefits
Generous salary packaging and novated leasing are available through Maxxia.Discounted health insuranceCar Parking (subject to availability)Onsite Gym (The Alfred only)Child care services (The Alfred only)Close Proximity to Public Transport
If you are interested in applying for this position, please view the attached Position Description, which further details the responsibilities and scope of the role.
For further enquiries regarding the role contact Peter Schulz, Operations Manager, Outpatient Support Unit on (03) 9076 0502 or via email ******
Applications close 11pm AEST, Friday 27th September 2024.Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce. Applications from Aboriginal and Torres Strait Islanders are encouraged.
In accordance with the Health Minister's Covid-19 Mandatory Vaccination Order, all Alfred Health employees are required to be fully vaccinated (3 doses) for COVID-19 or hold an acceptable medical exemption.
Website: www.alfredhealth.org.au
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