Unified Commercial is a fast-expanding company that specializes in the installation of cladding and plastering, as well as other areas in the construction industry. We are a close team looking for an experienced Operations Manager to help oversee our many projects and assist with day-to-day running operations.Responsibilities Of The RoleThe role of the Operations Manager is to support the Director in executing the strategic vision of the business, marshalling and developing its resources, overseeing the operations of a thriving business that includes the management of staff and budgets. With a strategic mindset and strong operational skills, the role will require excellent relationship management skills with experience in helping the company meet its organizational objectives, manage risks, optimize productivity and cost efficiencies, and deliver agreed budgets and timeframes.The Operations Manager will also play a significant role in creating a flourishing workplace culture that is committed to helping all departments implement improvements that help the business to always deliver a high level of customer satisfaction.You will be expected to coordinate and manage daily operations to ensure efficiency, compliance, procurement, projects, logistics, and business development. This role will consider and implement actions and procedures to ensure a safe working environment with minimal impact on the environment.Main Responsibilities• Co-ordinating all day-to-day operational activities across multiple sites• Work closely with the management team to ensure the setting and maintaining of clear expectations that reflect the company brand and mission• Participating as a key member of the company's existing leadership team, being proactive in affecting change, developing solutions and delivering improvements and processes• Develop solutions to ensure increased productivity in the business• Follow-up on ongoing projects by coordinating and monitoring closely with project personnel to achieve budget baseline• Troubleshoot, resolve and/or escalate specific customer problems• Overseeing the activities of engaged contractors to ensure a suitable environment for customers and staff and confirming all services operate effectively and safely• Build and maintain a positive relationship with our clients and coordinate with internal stakeholders to ensure timely delivery, good customer services and achieve company goals• Identify opportunities to reduce waste and cost across business operations• Thorough knowledge of business systems and management; the ability to understand technical specifications; knowledge of OHS requirementsThe following attributes and abilities would be considered in high regard for the role:Experience in Construction ManagementKnowledge in Cladding and PlasteringAbility to source and win new contractsA positive, can-do attitudeHonest, trustworthy, and dependableHigh level of problem-solving skillsAbility to work autonomously as well as within a team-based environmentGreat interpersonal skillsGreat time management and ability to prioritizeStrong OHS awareness and work ethicYour application will include the following questions:Which of the following statements best describes your right to work in Australia?How many years' experience do you have as an operations manager?Have you worked in a role which requires a sound understanding of OH&S/WHS?Which of the following Microsoft Office products are you experienced with?Do you have customer service experience?Do you have experience in a role which requires relationship management experience?How many years' experience do you have in the construction industry?What's your expected annual base salary?
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