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Operations Manager

Operations Manager
Company:

Toll Global Logistics



Job Function:

Customer Service

Details of the offer

Job Description

We are looking for an experienced Operations manager to join our downstream fuel operation based in Pinkenba, QLD.
The Operation Managers role is responsible for leading and supporting the operational work across major Tier 1 and 2 contracts, enabling the execution of the contractual obligations and KPIs through effective cost management and resource allocation.
As the Operation Manager, you will:
Allocate people and assets to deliver on operational targets and service standards to meet the contractual obligations.
Set operational objectives and deliver results through the team whilst translating the longer term into day to day goals.
Contribute to innovation and change across the operations through strong leadership and accountability.
Build strong, trusted relationships with our customers through prompt response to daily / weekly changes in operational requirements.
Provide strong leadership, creating a positive workplace culture through collaboration and influencing the mindset of our people to improve the overall capability of the region.
Implement Driver safety initiatives, ensure adherence to statutory and regulatory frameworks, whilst promoting a workplace of Safety.

Qualifications

To be successful in this role, you will need:
Sound knowledge of relevant legislation, regulations and fatigue management as it pertains to the Transport industry, specifically including dangerous goods.
Strong customer service orientation – excellent understanding and strong curiosity about our customers and what adds value to them.
Sound knowledge of personnel and operational requirements, relating to training and compliance.
Sound incident management/investigation skills – ability to determine root cause and implement appropriate corrective actions.
Ability to consider a broad range of internal and external factors when solving problems and making decisions.
Sound analytical skills.
Good written and verbal communication skills.

Qualifications/ Skills – Education and/or professional
A tertiary qualification in logistics or business-related discipline or equivalent experience
Additional Information
Be Connected
With a bold vision and innovative drive, join our 44,000 colleagues as we lead industry change and transform how customers best meet their global supply chain needs in a meaningful and sustainable way. There are countless opportunities to learn and make a real impact in shaping our industry’s future. Grow with diverse challenges amongst a friendly and inclusive global culture. Take pride in building relationships that matter, because being connected is at the centre of what makes Toll great – it’s what makes our possibilities endless.
Toll embraces and celebrates a variety of cultures. We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including the First Nations Peoples and those of all ages, genders and abilities.
To find out more about us visit www.tollgroup.com/careers
To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.


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Job Function:

Requirements

Operations Manager
Company:

Toll Global Logistics



Job Function:

Customer Service

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