Vision Hotels
is looking for our next On-Site Hotel Manager to join our team and manage
The Coach House Launceston.
Job Description
To ensure the smooth running of our Hotel in Launceston -
The Coach House , you will be responsible for achieving efficient and effective Hotel operations and delivery of superior customer service and quality outcomes.
Package
$70,000 per annum salary, $25,000 towards a free onsite apartment and a monthly profit share based off KPIs.
Tasks & Responsibilities
Manage daily operations within each department of the hotel, including Front Office, Housekeeping and Maintenance, providing effective leadership, guidance and communication.
Manage the operational performance of the hotel through meeting and exceeding set budgetary requirements.
Maintain strong working relationships with the Directors and stakeholders and ensure open lines of communication are maintained.
Manage performance of Employees, coordinate recruitment, induction, training & development of staff with the ability to provide regular feedback to management.
Manage and resolve guest complaints in a timely and appropriate manner to ensure optimum guest satisfaction.
Regularly monitor and report upon the hotel's financial performance against the operational budget to achieve annual set targets.
Ensure hotel is compliant with all company guidelines, as well as federal, state and local laws including WH&S, licensing, fire regulations and essential services.
Qualifications & Requirements
MUST HAVE experience in a managerial position in a similar role/industry.
Experience using
RMS
will be highly regarded.
Must be able to live on site and understand the commitment of being an onsite manager.
Great with people and ability to build rapport easily.
Passionate and motivated to succeed.
Be part of a growing business with opportunities for advancement.
Accommodation included within remuneration.
Opportunities to advance within a growing company.
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