No Relocation Assistance Offered
Job Number #163981 - Sydney, New South Wales, Australia
Who We Are
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
Customer Development Executive, Petstock About Us: Hill's Pet Nutrition - A Colgate-Palmolive Company
Ready to continue your career as a key account sales professional? Hill's is on the hunt for energetic go-getters who are ready to make the world a better place for pets and people alike!
Join Hill's Pet Nutrition, a leader in pet food innovation and a subsidiary of the global Colgate-Palmolive Company. We are dedicated to enhancing the health of pets and people while committing to sustainability and social responsibility. Our diverse portfolio spans Oral Care, Personal Care, Home Care, and Pet Nutrition.
Our mission is to enrich the lives of pets worldwide with cutting-edge nutrition and a passionate team. We embody values of Caring, Inclusion, and Courage, fostering a culture that celebrates diversity and teamwork. We offer a rewarding career path, work-life balance, and benefits such as Summer Hours, Live Better activities, Product Parcels, and Health Checks.
Job Summary:
This Customer Development Executive position is both a key contributor to the Petstock team and a developmental position. The role has the responsibility to support the Omnichannel eCommerce sales growth and provide analytical support across our customer base in one of our largest customers, Petstock.
The role reports to the Customer Development manager Petstock, providing support to the Pestock ecosystem. Support includes, but is not limited to, instore checks, customer website audits and compliance checks, customer data analytic interpretation and visualisation, ROI analysis, invoice and claim processing, ATLAS sales planning and forecasting, and Test & Learn projects.
The successful candidate will show the ability to be collaborative, demonstrate analytical thinking, and have a curious growth mindset.
Roles & responsibilities: Accounts category review analysis, monthly health checks and/or scorecardsEnhancing customer relationships & negotiationVolume and activity planningProcessing claims and invoices monthlyPresenting market & instore intelligence insights to assist sales analysisManaging and liaising with customer to maintain online content standardsPromotional planning & submissions including NPD/line transitions submissionsForecasting and Demand Planning based on customer business plans including trade spendTracking A&P and GTN spend in line with budget & contractsManage ROI margin calculator to ensure correct funding levelsCoordination of clearance for obsolete and deleted stockCommunicating key account pricing and competitor activityUpdate customer sales, promotional and event calendarsPreparation & communication of campaigns to field sales team to ensure best in class executionAssist in preparation of customer JBP and terms negotiationAnalyse and interpret customer data to improve ROI and promotional activityCollating competitive data & insights to assist sales analysis - tools like Tableau and ProfiteroPreparing and participating in account meetings and attend strategic customer meetingsAbout you: Relevant degree qualification2+ years sales experienceExperience collaborating with diverse teamsIntermediate G-Suite Skills - Sheets, Docs, Slides & Data StudioStrong analytical skill setFMCG / Pet Speciality industry background highly regardedAbility to work in a team environment, collaborating with others to meet customer needsOther Fast Facts for Consideration: Work Environment: This role is based in our Sydney office with support for hybrid work arrangements. Regular weekly office attendance is expected.Diversity and Inclusion: Hill's is an equal opportunity employer. We are committed to creating an inclusive environment and encourage candidates of all backgrounds to apply. Accommodations are available upon request during the application and interview process.Professional Development: We invest in our employees' growth, offering ongoing training, performance reviews, mentoring programs, and career advancement opportunities. Continuous improvement is part of our DNA.Compensation and Benefits: We offer a competitive compensation package, including a bonus structure and comprehensive benefits. Details will be provided during the hiring process.Application Process: Candidates are invited to submit their resume along with examples of quantifiable achievements.Sustainability and Corporate Social Responsibility: Hill's is committed to sustainability and ethical practices.Travel Requirements
Expected percentage of travel: Up to 10%
Compensation and Benefits
Salary Range $ - $ USD
Pay is determined based on experience, qualifications, and location.
Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
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