Office Team Member - Casual - Hervey BayLocation: Hervey Bay
Posted on: 15 October 2024
Salary: Award Rate + Product Discounts!
Our furniture may be fancy-schmancy, but we are just a team of everyday people. We show up to work every day, relentless in our pursuit to make Amart Furniture Australia's leading furniture retailer.
ABOUT THE ROLE Every day will be different in this role and you will be responsible for providing exceptional service for every customer. This includes finalising purchases of products, assisting in applications for finance, organising product deliveries, and any other requests that may come your way. It's your role to ensure that your customers always leave the store happy.
This role also involves resolving customer concerns. You will need to have resilience in tough situations and be able to think outside the box to resolve problems.
We are looking for someone who loves going above and beyond for their customers and will do whatever it takes to ensure that every customer leaves the store satisfied with their purchase.
ABOUT YOU To be successful in this role, you will be a strong team player with a passion for working with people and interacting with customers. Effective communication skills are essential, including strong listening skills to understand customer requirements and develop solutions. This is a busy role, and you will need to enjoy following processes and procedures.
You must have experience in the customer service industry, and a strong background in administration is essential. A can-do, positive attitude is required for every shift in store.
WHAT YOU WILL GET FROM US Amart DNA - At the very core of our business, there's a strong pulse that we call 'Amart DNA'. It inspires us to jump out of bed in the morning and run to work, driving us to push limits and try new things.
Training and Development - We believe that in life you never stop learning. That's why we offer programs to help progress your career, such as training for team members taking on a leadership role, our annual Women-in-Leadership program, and more.
We believe in giving back – We give back to the community through our partnership with Ronald McDonald House Charities (RMHC). From fun runs to furniture donations, RMHC is a big part of our DNA.
Reward and Recognition – We acknowledge and reward the hard work of our people, celebrating success at every level.
Employee Discounts – Our team and their families enjoy industry-leading discounts across our in-store range.
ABOUT AMART We are proud to be Australia's leading furniture, bedding, and outdoor retailer. We are united by a clear vision 'to help transform the homes of everyday Australians everywhere!' With over 70 retail stores across the nation, multiple Distribution Centres, and a Brisbane-based Store Support Centre, we are continuing to grow at a rapid pace.
INTERESTED? Where could a career with Amart Furniture take you? We invite you to submit your application now and find out.
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