About the RoleWe are seeking an NDIS Support Coordinator to join our team at Community Solutions Group. As a key member of our team, you will play a vital role in helping NDIS participants achieve greater independence by assessing their individual needs and identifying the necessary services and supports to reach their goals.
Key ResponsibilitiesBuild strong relationships with participants, their families, and external service providers to ensure seamless coordination of supports.Drive as required to visit participants, providing personalized support and guidance to help them navigate their NDIS plans.Help participants negotiate with providers to understand the cost of services and allocate their NDIS budget effectively.Work with billable hours and targets, ensuring service agreements and bookings are completed in a timely manner.Take a holistic approach to capacity building, helping participants break down and address their barriers to independence.RequirementsA thorough understanding of the NDIS and the ability to interpret facets of NDIS Plans/Budgets.Experience working with targets/KPIs or a willingness to learn and adapt to our business model.Strong administration experience, compliance capabilities, and IT skills, particularly with Excel.A true people person with the ability to motivate and build rapport with participants, their families, and service providers.A business mindset and a customer service focus, with excellent time management and prioritization skills.BenefitsPackage up to $15,900 of your annual salary tax-free, and an additional $2,650 for meal and entertainment expenses.Use your pre-tax income to purchase a new or used car, saving on both the purchase price and running costs.Discounts on Corporate Private Health Insurances, Select Kia Vehicles, Solar Packages (QLD only), and appliances.Supportive Induction and Learning Opportunities.Employee Assistance Program.Reward and Recognition Program.