Travel Consultant Airfare Expert (My Cruises) - Broadbeach, QLD Job no: 522699 Brand: Ignite Work type: Full time Location: Queensland Categories: Leisure Travel & Retail Why choose us: Global Exposure: Connect with diverse travelers worldwide while organizing air travel for cruise and tour-goers.
Dynamic Atmosphere: Thrive in a fast-paced setting, managing real-time changes and ensuring seamless air travel logistics.
Industry Growth: Explore career opportunities and expand your network in the rapidly growing cruise and travel sector.
What you'll be doing... As an air consultant, you won't be sweating the initial sale; you'll get to shine when it comes to managing the airborne magic of our packages.
No pressure to seal the deal – just the thrill of coordinating airfares for our pre-packaged confirmed bookings.
Armed with your airfare wisdom, you'll be presenting our customers with the crème de la crème options from some of the world's most renowned airlines, recommending upgrades to premium booking classes, and looking for add-ons to enhance the package further.
It's not just a job; it's a journey with My Cruises! Specific Duties: Addressing incoming phone calls from existing customers regarding the airfare aspect of their booking.
Coordinating airfares for pre-packaged and pre-purchased cruise bookings.
Recommending and promoting airfare upgrades to premium economy, Business, and First Class.
Ensuring accurate inclusion of frequent flyer details, baggage preferences, meal requests, and seating allocations at the time of booking.
Proficiently searching and booking complex itineraries, including stopovers and surface sectors.
Understanding clients' preferences and needs, and proposing optimal itineraries within package allowances.
Providing timely and accurate information to facilitate a seamless post-booking experience.
Executing administrative tasks associated with the position accurately and promptly.
Adhering to company policies and procedures.
Who you are... Experience with GDS (Global Distribution System) - Amadeus proficiency is advantageous.
Knowledge of the travel industry products and cruise destinations (an advantage).
Customer-focused with the ability to interpret customer requirements.
Positive attitude and a collaborative team spirit.
Strong written and verbal communication skills.
My Cruises is Australia's leading Cruise Package specialist, and we are proud to have taken out numerous awards at the NTIA (National Travel Industry Awards) and CLIA (Cruiseline International Association) awards.
Ignite your career today! Ignite your passion at an award-winning travel business that's ready to take you places.
Join this energetic team and APPLY NOW! #J-18808-Ljbffr
