Full timeThe Ezy Group is seeking an experienced Mechanical Service Advisor to join our Moranbah team for an immediate start.If you have worked in a busy workshop environment and seek a change with a stable and secure career in the automotive industry, then we are very interested in having you join our team.Job DescriptionAdministration tasks including but not limited to:Monitoring, tracking and organising workshop bookings on a daily basisPreparing quotes for mechanical tasks / rental car enquiriesInventory and stock maintenanceWorking closely with Workshop Manager / Branch ManagerCommunicating mechanical faults with customersTracking, organising and maintaining administration tasks related to Ezy Vehicle Rentals fleetInvoicing and debtor collectionCourtesy collection and return of customersGeneral enquiries and administrationProviding a supporting role for key personnelUp-selling our additional products and servicesIn addition to the Mechanical position, you will also assist the Rental Administrator in creating bookings, preparing vehicles ready for hire and assisting with any rental inquiries.Attributes / About you:You require a good understanding of teamwork and are competent in managing yourself when unsupervised. You can handle an unpredictable environment and must be a quick learner without compromising attention to detail.Exceptional customer service and sales skillsAn outgoing friendly personality with a positive attitudeMaturity and initiativeUnderstanding of Cash Handling Procedures & use of EFTPOSProven computer, numerical and literacy skillsAbility to work within a paperless computer-based scheduling & maintenance systemExperience with Google Drive & ProgramsGood organisational & time management skillsTeam-oriented with the ability to work autonomously and be self-motivatedFocus, loyalty and commitmentAn ability to complete all tasks required as this is a "hands-on" positionStrong problem-solving skills and ability to work under pressureSome mechanical & parts knowledge background would be advantageousExceptional grooming & personal presentation standardsExcellent ability to move vehicles in tight spaces, reversing skills essentialManual Open Drivers License preferred but will accept Automatic licenseOwn accommodation in Moranbah & reliable transport to/from workWhat we can offer:A competitive salary (negotiable based on experience)SuperannuationFull Time, Monday - Friday Work hoursOpportunity to learn new skillsWorking alongside a friendly, supportive teamStaff DiscountsAbout us:Ezy Mechanical & Ezy Vehicle Rentals is a well-established, locally owned family business that forms a large part of the Ezy Group of Companies which has been operating in the Mackay, Whitsundays & Coalfields region for over 16 years.We are a Sales & Service organisation with a focus on Mechanical Repairs & Preventative Maintenance. We work closely with our customers to meet their expectations in service delivery, quality workmanship and value for money.We offer a very wide variety of work which is in equal parts challenging & also very rewarding. The scope of vehicles we maintain covers the full range of passenger Light Vehicles specialising in mine compliant fleet-based vehicles.We have a hard-working team of men & women who take pride in their work & enjoy high levels of work autonomy once they are an established member of the team.If you satisfy these requirements and are interested in being a valued team member of the Ezy Group, please click "Apply for This Job" and follow the process.All applications will be treated as Private & Confidentiality is assured.Please note that only successful candidates will be contacted.Your application will include the following questions:Which of the following statements best describes your right to work in Australia?How many years' experience do you have as a service adviser?Do you have customer service experience?Do you have experience in administration?Do you have experience in a sales role?Do you have previous invoicing experience?Do you have demonstrated experience diagnosing & repairing mechanical faults?Do you have experience in a role which requires relationship management experience?
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