Company DescriptionRecognized as one of Top 21 Iconic Hotels in the World by National Geographic Traveler magazine, honoured with Travel + Leisure Magazine's World's Best Award for Top 10 City Hotels in Canada, and awarded Best Historic Hotel in the Americas, Fairmont Empress is located in Victoria, BC overlooking the city's sparkling Inner Harbour.This Forbes Four-Star, 4-Diamond property offers 464 beautifully appointed guest rooms and suites, Willow Stream Spa with signature West Coast experiences, Q at the Empress Restaurant featuring Pacific Northwest cuisine and award winning wine list, and Q Bar with its regionally focused cocktail culture was recently named to Canada's 50 Best Bars list. World famous Tea at the Empress is a bucket list experience in the hotel's sophisticated Lobby Lounge. Located on Vancouver Island, Canada's Castle on the Coast is the ideal starting point to explore British Columbia's stunning natural beauty.Job DescriptionWhat is in it for you:Employee benefit card offering discounted rates at Accor properties worldwideExclusive Employee and Friends & Family Discounts at Fairmont EmpressExclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and WhistlerOpportunity to develop your talent and grow within your property and across the world!Complimentary meal during your shift through our Colleague Dining ProgramComplimentary uniform launderingAccess to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through LifeWorksAccess to our company-matched Defined Contribution Pension Plan (DCPP)Opportunity to develop your talent through coaching and our Leadership Mentoring ProgramsHourly rate of $17.40What you will be doing:Consistently offer professional, friendly and engaging servicePerform massage and body treatments while maintaining the clients comfort at all timesPerform 30, 45, 60 and 90 minute massage and body treatmentsEnsure individualized guest service through acknowledging and responding to their needs and expectationsMaintain an ample supply of massage oils, towels, sheets, and other necessary supplies in a neat and orderly fashion within the massage work areaMaintain a clean and neat work environment at all times, ensuring all equipment is in safe working orderActively participate in other areas of the Spa Operation such as product knowledge and retail salesEnsure awareness of current trends in body treatmentsAssist guests regarding hotel facilities in an informative and helpful wayFollow departmental policies and proceduresFollow all safety and sanitation policiesOther duties as assignedQualificationsYour experience and skills include:Previous experience in a Spa preferredCertification from an accredited school of Massage requiredAll professional licenses are to be currentExcellent communication and organizational skillsStrong interpersonal and problem solving abilitiesHighly responsible & reliableAbility to work cohesively as part of a teamAbility to focus attention on guest needs, remaining calm and courteous at all timesAdditional InformationPhysical Aspects of Position (include but are not limited to): Frequent standing and walking. Frequent bending and kneeling. Occasional lifting and carrying up to 20lbs. Occasional pushing and pulling.Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Your team and working environment: Welcome to Canada's Castle on the Coast. The Empress Hotel sits proudly at the centre of culture and history in Victoria, British Columbia. This is the best of all worlds – where contrast meets distinction, opulence blends harmoniously with the understated and fabled history meshes with contemporary affairs. This award-winning Victoria hotel and National Historic Site is an alluring blend of classic and contemporary, vintage and cutting-edge: Where Modern meets Iconic. Come join our wonderful team of hospitality experts!Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
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