Maritime Security Gatehouse Officer - DP WorldAt Certis, our people are the drivers of our success. We create environments that empower our teams to innovate and succeed throughout their career. We are always on the lookout for talent that not only embodies but is committed to upholding our 7 values - safety, integrity, customer focus, teamwork, courage, care and professionalism.Much like Australia itself, Certis is a unique blend of people, cultures and expertise that make us who we are today. We inspire businesses to unlock safer, smarter and better ways of safeguarding their assets, people and customers.Certis integrated security solutions are backed by advanced technology and operated by our highly skilled staff across corporate, aviation, front-line services and concierge support, ensuring our business is sustainable and future-proof.Position PurposeThe Responsibility of a Maritime Security Guard working at a security-regulated port is to protect the integrity and safety of all established maritime zones where approved Maritime Security Plans are enforced. This must be done in compliance with MTOFSA rules and regulations, the approved maritime security plan, and the site traffic management plans.Key ResponsibilitiesControlling access into a maritime zone (both persons and vehicles) in accordance with MTOFSASigning contractors IN/OUTChecking Contractor's induction cards and MSICsChecking emails, administration, communications, and required reportingProvide perimeter security by ensuring there is no unauthorized access to the site or vulnerabilities to the physical and electronic security integrity of the Site perimeter.Confirm that everyone issued a security access card to the site has completed the relevant induction and provided the appropriate approved access level.Surveillance and monitoring of all entry gates, Site buildings and grounds, access control system and the visitor management system process.Respond to alarms generated by access systems, fire systems, building management control systems, CCTV systems and any issues raised by staff or contractors.Monitoring Exit Gate (Unauthorized Entry (vehicle/person), MSIC checks at Turnstiles and exit and entrance gates.Conduct regular patrols and Administration and Building Patrols, and Locking/unlocking (Doors/Gates).Provide daily communications diary, event logs, incident reports, breaches, foot patrol reports, readings, alarms and any checks.Promptly identify and prevent illegal and/or inappropriate behavior, which has the potential to result in damage to property and or persons. Report any such security risks to the client contact and supervisor.To respond to on-site medical, First Aid and other emergencies as requiredPerform on-site Emergency Siren and Fire Alarm testingConduct Gatehouse duties when required.QualificationsA Certificate II in Security OperationsState current and applicable Security licenseAbility to obtain and maintain a Maritime Security Identification Card (MSIC)Must hold a license to work as a security guard, issued or recognized by the relevant State or Territory and that is in force.Occupational First AidCurrent Valid driving license - as requiredExperienceExperienced as an MSG or working in a busy Gatehouse role.Previous CCTV monitoring experience will be highly regarded.Minimum of 2 years' experience in a similar roleAbility and experience writing detailed incident reports.Experience using access control systems.Experience working in a team environment.SkillsMust have a basic knowledge and understanding of the act and understanding of MSG powers under MTOFSA.Adaptability—Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to new work structures, processes, requirements, or cultures.Applied learning - Assimilating and applying new job-related information in a timely manner.Contributing to team success - Actively participating as a team member to move the team toward the completion of goals.Innovation - Generating innovative solutions in work situations; trying different and novel ways to deal with work problems and opportunities.Managing conflict - Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.Exceptional customer service skillsSuperior communication skills, both written and verbal.Basic computer literacy skillsBenefits & CultureFriendly and inclusive environmentGrowth and development are supported and promotedA discount program where employees, and their family members, can save at over 400 retailers Australia wideA well-being program that provides advice about mental, physical, and financial well-beingAn Employee Assistance Program (EAP) that is available to employees and their familiesCultural diversity is valued and supportedEmphasis on learning and development, where a state-of-the-art LMS is available to all employeesDiversity StatementCertis Security Australia promotes diversity in the workplace through our Diversity Inclusion initiative and via our Indigenous partnership with Corroboree Security. We encourage women, Aboriginal and Torres Strait Islander peoples to apply for this role.
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