Management (Information & Communication Technology)Essential Energy is an organisation that values your voice, empowers your autonomy, recognises the strength in diversity, and prioritises your well-being while offering attractive remuneration and benefits. Take pride in having a meaningful impact on regional, rural and remote communities while being a pivotal player in the energy industry's future.About the roleWe are seeking a highly skilled and experienced Manager for our Digital Services Operations team, leading the Critical Platforms team. The successful candidate will support the Head of Digital Operations in maturing and improving the overall capability and quality of People, Processes, and Technology within the Digital Services Critical Platforms department. This role is crucial in ensuring operational excellence and outstanding customer service at all times.Key Responsibilities:Develop and implement strategies to enhance Digital Services Critical Platforms capabilities.Lead the structural design and establishment of the Critical Platforms department.Provide exceptional vision and leadership, guiding the team through well-architected strategies, operating plans, budgets, and communication plans.Maximize the effectiveness of direct reports through strong mentorship and coaching.Ensure operational excellence by setting high standards across the team.Partner with key stakeholders to increase the visibility and influence of the Digital Services Critical Platforms team.Lead a team of technical specialists in maintaining and supporting the telecommunications network, distribution management systems and cloud infrastructure systems.Collaborate with Product Owners, Project Managers, Architects, and Business Leaders to ensure deliverables meet defined business outcomes.Stay abreast of industry approaches, tools, and techniques to ensure the team remains current and innovative.This role will be a fixed term contract for 12-months.About YouYou will bring demonstrated experience working in a similar technical leadership role within a Platform Engineering environment with proven understanding of Telecommunications, IT and OT systems and experience of the technology trends in the virtualisation/ cloud industry (Azure, AWS, OIC and GCP). More specifically you have:Proven experience managing and maintaining Telecommunication platform services.Experience in the enhancement, management and ongoing review of systems and applications in integration, middleware, reporting or databases.Demonstrated experience managing Integration and Hosting teams.Focus on driving continuous business improvement.Required QualificationsBachelor of Computer Science or Computing Technology Or Demonstrated capability through past employment experience and/or relevant qualifications.Why Essential EnergyWe offer competitive remuneration commensurate with skills and experience and 16% superannuation.Essential Energy provides employees with a broad range of employee benefits through our corporate partnerships with organisations such as Qantas, Optus, nib and Mildura Health Fund. You will also gain access to our Health and Wellbeing programs including fitness passport. Visit our employee benefits page for more information.We are proud to be recognised as a WORK180 Endorsed Employer for All Women.For further information please contact Brad Flanagan, Head of Digital Operations on 0481 785 883Applications close on 1 December 2024 at 11:55pmPassionate people. Global thinking. Regional heart.Building a better energy future.Essential Energy is committed to building a culturally diverse and inclusive workplace and strongly encourages applicants to apply regardless of gender, age, ethnicity, sexual orientation, or disability.
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