Are you based in LITHGOW, BATHURST, GOSFORD, or MAITLAND? The Department of Customer Service is looking for a Corporate Solutions Manager to join our growing team!
Benefits
Key technology leadership role leading the delivery of exciting transformation initiatives across Government services.
Fantastic ongoing clerk grade 11/12 Opportunity.
Regional NSW Opportunities: we celebrate diversity and embrace flexible working - talk to us about what flexibility could look like for you.
Excellent career development and learning development opportunities.
About Us
DCS is transforming the way NSW Government agencies interact with customers. We are passionate about putting the customer at the centre of everything we do and adopting new technologies to make government work better.
DCS is a service provider and regulator, focusing on delivering first-class customer service, digital transformation and regulatory reform to create better outcomes for the people of NSW.
This role is an exciting opportunity to work with the broader Digital Delivery, Innovation and Architecture team who focus on application service delivery across all corporate service business groups. We enable digital leadership and innovation in Government services and regulatory functions to deliver personalised digital experience’s to NSW and this role will be pivotal in achieving this!
Understand more about the Department of Customer Service – here.
Your responsibilities will include:
Being future-focused and having single point of end-to-end ownership of core/common IT applications to the Corporate Services Domain.
Full solution delivery life cycle (plan, build, transition, run and sustain) for the specific applications in this area.
Working under broad direction, to successfully complete a variety of complex work activities.
Lead, develop and grow a team of technologists and enable suppliers to deliver across the portfolio, accountable for implementation outcomes, integration of activity and simplification of the ICT Corporate technology environment within Digital Delivery
Fully responsible for meeting allocated objectives, establishing milestones and having a significant role in the assignment of tasks and/or responsibilities.
Making critical decisions which impact the success of assigned work, such as results, milestones and budgets.
Managing allocation of resources appropriate to work.
Lead on user/customer collaboration throughout all stages of work.
Ensure users’ needs are met consistently through each work stage.
For more information on the role and its accountabilities, click here to view the role description.
About you:
Lead, motivate and developyour team while maintaining a great employee experience.
Proven success to lead, scale and manage a team of cross-disciplinary engineers in an exciting high-tech and fast paced environment.
Proficient in understanding technology, infrastructure and design principles such as cloud and on-prem, legacy and web application architectures, microservices and APIs.
Results in delivering application solutions within the IT industry, including applied understanding of agile and waterfall methodologies and how these are incorporated effectively.
Sound level of ERP, case and workflow management, Data and Analytics technology knowledge and the general technical landscape.
A collaborator who thrives in managing external providers to delivery.
Preferably tertiary-level qualifications in computer science or relevant industry recognized certifications matched with experience in developing systems to support a large and complex organisation.
Experience in leading projects or teams utilising the following technologies are advantageous: Salesforce, .Net, SAP, Java, JIRA, confluence or Microsoft Teams.
If you want to be part of this forward thinking, innovative team that thrive in challenging the status quo, we would love to hear from you!
Closing date: Monday 21st June[at 9.59am]
Salary range: $128,473– $148,578 + super, commensurate with experience.
What we need from you:
To start your journey towards becoming our Corporate Solutions Manager, please click on the link below and attachyour resume (max 5 pages) and cover letter (max 2 pages).
In your cover letter please share your motivation for applying for this position and your relevant skills.
A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.
For any enquiries regarding this role, please contact Emma Corke, Talent Acquisition Advisor at **********
Our Commitment to Diversity, Inclusion & Flexibility
We are committed to diversity, inclusion, and new ways of working.
The Department of Customer Service serves all the people of NSW and we want to reflect that diversity in our people. We welcome and encourage applications from people with disability, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, carers, refugees, people in regional NSW and people of all ages. We strive to be an inclusive workplace where all our people can bring their authentic selves to work without judgement.
We understand that there are different ways of getting the job done and offer flexible working arrangements where and when possible.
If you do require an ability adjustment during the recruitment process, please notify us on your application form.
