Remote • Parramatta, New South Wales, AustraliaJob SummaryGreat staff culture - Fun & Outgoing teamDefined career progression & training programsJob DescriptionAbout your new employer!West Technology has been retained to recruit for a well-known company doing some great things in the Sydney market. Led by an outgoing, friendly, and driven management team, now is a great time to join a business that is going places.The OpportunityWorking as part of the team, this role will provide remote and onsite support to customers to oversee and assist in managing infrastructure & Cloud environments.Some of the key tasks will include:Daily management of the IT Service Desk including client interaction and resource coordinationInvolvement in systems implementations / upgrades and hardware roll-out projectsInstalling, maintaining, and supporting Windows Servers & operating systemsFront line support & administration of the Windows Desktop, Windows Server, Office 365Strong skills in supporting major cloud platforms & physical serversConfiguration of firewalls, routers, switches, and wireless access pointsProvide a high level of customer service and attention to ensure SLAs are metThe Successful ApplicantTo be successful, you will come from a technical support background and have a passion for IT and working with new technologies. You take pride in finding solutions to complex issues for your customers and thrive in a fast-paced and fun team environment.Other attributes will include:Will hold a relevant IT qualification / Degree or comparable certificationCan demonstrate prior experience performing the above-listed tasksCritical to your success will be your communication skills; you will be proactive and engaging in your style and be able to communicate effectively with customers and clientsInterested? To apply online, please click on the link below. Alternatively, to discuss this opportunity further, please contact Lorena Bugden on (02) 9689 8903.All Rights Reserved West Recruitment Pty Ltd
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