Community Enterprise Queensland – Cairns QLD
Are you ready to embark on a career journey that offers professional growth working with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and delivers a meaningful impact? Community Enterprise Queensland (CEQ) seeks Expression of Interest for the role of Learning and Development Advisor. As a critical team member, you will be at the heart of our services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 30 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities.
It really needs you to be enthusiastic about making a difference and ready to take on a challenging and rewarding role that aligns with your values (ours is "caring, every day, always") and aspirations. If so, we invite you to join us at Community Enterprise Queensland. To take this step in your exciting career journeying, apply for this role.
Summary The Learning & Development Advisor is responsible for identifying, developing, delivering, and evaluating training associated with the proficient running of learning programs across the business. Bringing strong attention to detail and written and verbal skills, with energy for collaboration and continuous improvement, the Learning & Development Advisor plays an integral role within the People & Workplace Culture team, building the capacity of CEQ team members and our future leaders.
Partnering with a cross-cultural, geographically dispersed team from Cairns to Cape York Peninsula, Gulf of Carpentaria, North Queensland and the Torres Strait Islands, the Learning & Development Advisor will work in alignment with the CEQ vision and values and plays an integral role in ensuring the ongoing success and reputation of CEQ as an employer of choice.
Qualifications & Experience Hold or working towards a Certificate IV in Training and Assessment Hold or working towards a Diploma of Human Resources Management, or Certificate IV in Retail Management, or other qualification as approved at the discretion of the General Manager Corporate Services Hold or working towards SITSSS00069 Food Safety Supervision Skill desirable Previous experience working in a similar role within the Retail environment or Hospitality environment is desirable but not essential Previous experience working in a large and complex business desirable, but not essential. Blue Card – Working with Children (P) is desirable Software & Systems Experience Intermediate to advanced level of competency using the Microsoft Office Suite (Word, Excel, PowerPoint, Teams) Basic level of competency using Humanforce, or other similar time-sheeting system/s preferred but not essential Intermediate level of competency using internal company Social Media platforms such as Yammer or Viva desirable. Team Work as part of the Corporate Services team, within the People & Workplace Culture department, and provide support to the People & Workplace Culture Manager as reasonably required Build and foster collegial relationships across all teams in the business to ensure high team member engagement, productivity and the success of CEQ. Ability to work in a cross-cultural team environment and provide peer support to other team members Digital Developing competency in the ethical use of AI technologies where appropriate and approved by the People & Workplace Culture Manager and General Manager Corporate Services. Key Duties and responsibilities include but are not limited to Developing, reviewing and delivering training that aligns with CEQ's current strategic goals Working with the People & Culture Manager on contemporary strategies to meet learning and development outcomes for all team members Ensures all training and assessment tools are in accordance with industry and qualification standards Regularly review and ensure all relevant manuals are updated to ensure currency with systems and legislation changes Use of techniques which respectfully and inclusively consider the needs of all individuals, considering cross-cultural differences and varying levels of language and literacy skills Maintain all learning and development records across various departments, in accordance with regulations and business requirements Work collaboratively with other departments on new training needs as they arise, developing new training through a range of modes including PowerPoint and on Teams Follow all Work Health and Safety policies and report WHS incidents that arise Other reasonable duties as requested by Senior Leadership in Corporate Services or the CEO. Strong written, verbal and non-verbal communication skills Professionalism and the ability to engage with internal and external stakeholders at all levels Coaching / mentoring skills Reliability and punctuality Planning and organisation skills Ability to work independently A willingness to travel and work remotely. Work respectfully and constructively in a cross-cultural team environment. Current Criminal History check - no more than 3 months old. Annual Performance Partnership CEQ team members will complete an Annual Performance Partnership (APP), which is a structured performance and professional development discussion which relates to KPI's aligned with the Strategic Priorities of the business and the CEQ values.
The overall result of the APP is also based on how well team members have aligned with the CEQ Values, and achieving their professional goals set for the year.
Our Culture CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce.
4 weeks annual leave & 17.5% leave loading Ability to Salary Sacrifice up to $15,000.00 p.a. (meals & entertainment options) Employee assistance program (counselling & support services) available Opportunity for career growth Workplace health and wellbeing initiatives #J-18808-Ljbffr