Grow your career with Thiess As a global business, we are proud to offer diverse and rewarding career opportunities. We are committed to Thiess being a company which supports great people to succeed, develop their careers, and feel supported to reach their highest potential. We offer a safe and inclusive work environment where our employees feel strongly connected to our values and objectives and where the capability of our people is key to our success. About the role: Thiess are looking for an experienced Lead Analyst - New Work to join the team supporting the group portfolio of companies within the Australia West region. The primary purpose of this role is to enhance the Salesforce experience for the New Work and Executive Management teams, ensuring they are well-supported and proficient in utilizing the platform to achieve their goals. You will be responsible for executing day-to-day configuration, support, maintenance and improvement of the platform. Duties will include: Lead the adoption of Salesforce within the organization, including delivering comprehensive training and personalized support. Serve as the primary contact for Australia West based Salesforce users seeking support or wishing to escalate issues. Manage Salesforce data feeds, inputs and integrations Coordinate the evaluation, scope and completion of new development requests Serve as primary system lead for the Thiess Salesforce CRM platform Work closely with internal and external stakeholders to ensure smooth operation and optimization of Salesforce functionalities. Drive the analysis of Salesforce data, collaborating with the Business Development Manager to translate insights into actionable strategies for market prioritization and campaign optimization. Support the business development team with client engagement and the development of CRM-based tools for account planning, management, and territory plan management. Identify, document, and escalate bugs and enhancement opportunities to the global team, participating in global prioritization discussions. About You: To be successful for the role you will have: Minimum of 2 years' experience in a similar roleDemonstrated experience preferred in in Project management and/or Salesforce AdministrationTertiary qualification in Economics, Business or Science Engineering or a related field. Mining experience would be a preferredAdvanced skills in MS Office 365 software.Strong understanding of the Salesforce platform, best practices and functionalityAbility to design and implement new processes on the Salesforce platform and facilitate user adoptionAbility to assess the impact of new requirements on Salesforce CRM and all upstream and downstream applications, systems and processes.Good understanding of governance principles.Good understanding of contract law and contracting processesWhat can Thiess do for you Flexible working arrangements World-class health & wellbeing programs Salary sacrifice options A range of corporate discounts, including health insurance (Medibank), travel & retail products Referral bonus program About Us At Thiess, we partner with our clients to deliver excellence in open cut and underground mining in Australia, Asia and the Americas. For more than 85 years, we have operated in diverse commodities, geologies, environments and cultures. Our team uses global insight to optimise solutions and create value for each project, positioning them for optimal efficiency, productivity and cost performance, backed by how we meet our commitments. Thiess is committed to being at the forefront of sustainable mining, leveraging the power of our people and technology to support clients in their journey to more sustainable enterprises. We recognise the value of an inclusive and diverse workplace through our vision of everyone matters always. We're focused on creating an inclusive environment to allow our people to bring their best self to work because they feel safe, included and empowered. Visit our website to learn more - Should you require assistance applying for this opportunity, please contact us @ How to Apply This role is an opportunity to take the next step in your career. With our culture of recognition, development, and a stimulating and satisfying work environment, there is no better time to join Thiess. To apply for this role, please click the 'Apply' button or the link below.#J-18808-Ljbffr
