Junior It Systems Engineer

Location: Mexico City


Job Summary
As a Junior IT Systems Engineer based in our Mexico City office, you will report directly to the Global IT Systems Manager and will share responsibility for the day-to-day running of the IT Systems Services and IT Systems Support functions with the other engineers, based in our Mexico City and other global offices.
There is a rota in place, which you would join after a familiarisation period. This will entail 1 week on helpdesk (and on-call) with 3 weeks working on projects, providing a varied and dynamic workload.
Skills and Experience Required:

1+ years of experience in a similar role (Desktop / Server support using Microsoft technologies)
Exposure to business continuity techniques
Working knowledge of networking – TCPIP, VPN, firewalls, routing, and switching
Experience with Hyper-V and SQL advantageous
Flexible problem solver, willing to take on any task and manage a wide range of ongoing projects assigned to you and your team
Strong communication skills, both written and verbal
Ability to work to agreed deadlines
Fluency in English is essential as English is our working language. Other languages are highly desirable
Must have the legal right to live and work in Mexico

Core Responsibilities

Maintain and support our Global user base via a ticketing system
Manage our Server estate (primarily Microsoft)
Full lifecycle ownership of any given problem ticket(s)
Build / break-fix of consumer devices and servers
Liaison with IT suppliers
Support and maintain Microsoft Exchange 2013/2016, Microsoft SQL, Hardware and Software Support, CISCO, HP, Dell

To apply, please send your CV to ******


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