Charlestown, New South Wales 2290, Australia • Full-time
Description Junior Administrative Officer - Entry-Level Position
Are you ready to kick-start your career in administration with a vibrant and supportive team?
Activated Concepts, a leading provider in mental health and NDIS services, is seeking a Junior Administrative Officer to join our dynamic team.
This role is perfect for someone with minimal to no experience who is eager to learn and grow in a fast-paced environment.
About Activated Concepts:
Activated Concepts is a community-based specialist clinical provider in the mental health and NDIS space.
We also offer a variety of other services, including but not limited to, family support services and clinical training.
We are highly regarded for our leadership in trauma-informed practice, have partnerships with NSW Health, NSW Department of Justice, the University of Newcastle, and large employee assistance providers.
Key Responsibilities:
Provide friendly and efficient customer service, directing enquiries with professionalism and courtesy.
Foster positive relationships with team members and stakeholders.
Maintain organised filing systems while ensuring privacy and confidentiality.
Uphold strict confidentiality standards for client and business information.
Ensure accuracy in document completion and storage.
Effectively prioritize tasks and responsibilities.
Maintain compliance with health and safety protocols.
Answer phones and e-mails.
Maintain a Working with Children Check, NDIS Clearance, COVID vaccination status (as required), and a clear Criminal Record.
Manage workload effectively in a busy environment.
Maintain professionalism in various situations.
Learn the NDIS and Victims Services Scheme.
About You:
Energetic and professional with excellent communication skills.
Looking for a career in administration.
Proactive and initiative-driven.
Enjoys organisation and attention to detail.
Excited about administrative tasks and responsibilities.
Thrives in a fast-paced environment.
Proficient in MS Office suite.
Selection Criteria:
Ability to learn and understand administrative tasks.
Strong organizational and time management skills.
Attention to detail and accuracy.
Ability to work independently and as part of a team.
Basic computer literacy.
Commitment to confidentiality and discretion.
Other Requirements:
Alignment with Activated Concepts' values and Code of Conduct.
Awareness and management of workplace hazards and risks.
Support for a Person-Centred Care approach.
At Activated Concepts, we celebrate diversity and welcome applicants from all backgrounds.
If you're ready to start your career journey with us, apply now!
For inquiries about the role, please contact Jayde, Manager of Compliance & Corporate Services, at 02 4023 3122.
To request a position description, email
For more information about Activated Concepts, visit our website at Interviews will be scheduled as suitable applications are received.
We look forward to welcoming you to our team!
Role Type #J-18808-Ljbffr
