IT & Business Coordinator Apply for the position located in Port Melbourne - 155 Bertie Street.
Oh what a feeling! We are so much more than just the sum of our parts.
Our strength comes from working together, sharing ideas to always find new ways to progress.
Together, we are Toyota.
Fully maintained motor vehicle including insurance 14% superannuation STI bonus Flexible hours Hybrid work from home and office Free onsite car parking New offices At Toyota, we celebrate individual differences and strive to create a workplace that gives equal opportunities to people of all backgrounds and abilities, supporting them to reach their full potential.
Our people are our greatest assets.
We do this through employee community engagement, mentorship, development, recognition programs, and our annual Women's Conference.
Toyota Motor Corporation Australia is well-recognised for offering:
Fully maintained motor vehicle including insurance 14% superannuation with subsidised income protection, life and total disability insurance Significant family vehicle lease and purchase discounts Flexible hours and workspaces, with a hybrid of working from home and in the office Free car parking 10 days paid domestic and family violence leave Genuine career development: promotions, rotations, study assistance, paid study leave, and paid professional membership Paid volunteer days to support your community and matched giving program 16 weeks paid primary carers leave, 4 weeks paid parental leave for secondary carers and superannuation paid on unpaid parental leave What you'll contribute to As the IT & Business Coordinator, you will play a pivotal role in coordinating and streamlining business systems for the IT Management team, contributing to the achievement of TMCA's long-term business plan and supporting objectives.
Join us in the Information Systems Division, where we provide the business with cutting-edge technology systems and information services support, enabling TMCA to execute its strategy and achieve its goals.
This is a 12-month max term opportunity based in Port Melbourne.
How you'll make an impact Deliver Exceptional Service: Provide high-level face-to-face customer service and IT support to executive stakeholders, ensuring queries and problems are resolved efficiently and proactively, enhancing the end-user experience. Enhance Customer Experience: Assist in developing processes, procedures, and coaching (both virtual and onsite) to improve the customer experience for end users and achieve IT Services objectives. Innovate and Improve: Research and trial new ways of working (e.g., better investigation through data analysis) to identify opportunities for increased efficiency, customer experience, and end-user satisfaction. Monitor and Analyse: Keep an eye on user behaviour/usage and system performance against targets, recommending countermeasures where necessary. Support Business Planning: Maintain reporting systems to provide accurate and timely information for planning, budgeting, and forecasting activities. Manage Supplier Relationships: Provide specialist support for assessing and selecting suppliers to ensure service delivery meets quality expectations at optimal costs, and support ongoing supplier management. Your attributes – If you've got one or more, we'd love to hear from you! Demonstrated customer service experience in a similar role Ability to deliver a high-level user experience and provide coaching to users on device setup/management Flexibility to work on site to provide face-to-face customer experience for users/stakeholders Strong communicator and high level of emotional intelligence Ability to work within a close-knit team and autonomously when required Applications close on 19th November 2024.
Make your impossible, possible & apply today! You're welcome to find out more by visiting our careers page: www.toyota.com.au/careers.
We are an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
When you apply, please tell us the pronouns you use. We are happy to adjust the recruitment process for your accessibility requirements, so please let us know during the recruitment process if there are any reasonable adjustments you may need during the interview process and your preferred type of communication, and we will be in touch to discuss your requirements.
Toyota is an endorsed employer for all women; check out our benefits directly at WORK180.
We don't require a cover letter or selection criteria to be addressed.
Come with us and help create the future.
Primary Location Port Melbourne - 155 Bertie Street
We are an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
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