Job Description The job will work with the Atmus global IT teams and vendors to support the applications and IT infrastructure for Atmus business in Australia.
The job will spend about 70% to support in the applications area and 30% for infrastructure area.
Responsibilities Key Responsibilities: Assists the business to define and document what constitutes business success for small to medium size initiatives.
May work as a part of a team on project definition and documentation for larger initiatives.
Elicits, analyzes, and documents functional requirements across the five aspects (process, information, event, socio-political, and location), as appropriate for the initiative.
May work as part of a team to gather requirements.
Elicits, analyzes, and documents non-functional business requirements.
Conducts requirements management activities, as necessary, ensuring that the impact of changes are well understood and approved by the appropriate stakeholders.
Assists with or conducts solution assessment and validation to ensure that functional and technical specifications meet the identified business needs.
Assists with or reviews test plans and testing methodology to mitigate risks and participates in testing the solution to ensure the solution meets functional and non-functional requirements.
Assists with problem analysis as needed.
Escalates issues for additional analysis and resolution as appropriate.
Develops positive relationships with both the business and other functions involved in downstream technical processes.
Applications Support: The applications will be like the Oracle Ebiz supply chain & manufacturing, Oracle fusion planning and Oracle finance cloud, etc.
The key activities on the application side will be: Assists the business to define and document what constitutes business success of initiatives; Business requirement management - Elicits, analyzes, and documents functional requirements; Requirement analysis & solution design; Solution Assessment and Validation; Coordinate with the vendor support team to fix the production issues;
Key qualifications and experience:
Familiar with Oracle Application R12 distribution and manufacturing modules; Knowledge on the Oracle fusion planning and Oracle finance cloud is a plus; Knowledge on Oracle SQL query; Customer focus & Communicates effectively; Proactive and open mind;
Extra responsibilities for IT infrastructure Support:
Experience working on a Global 24x7 Organization.
(Must be comfortable with remote management of service personal.)
Some experience with IT contract negotiations and vendor management.
Some experience with IT Manufacturing infrastructure Some experience with Core Infrastructure (Windows and Linux Servers, VMWare, etc) Working knowledge of Networking (LAN, WAN, Security) including by not limited to TCP/IP, Route/Switch/Firewall Technologies & Troubleshooting.
Working knowledge of ITIL processes around Incident, Change, and Problem management.
Qualifications and Competencies
Business Need Definition - Defines the business outcome that the proposed work will provide using the Business Analysis Toolkit (modeling the five aspects and creating use cases) to justify investment of resources (people, time, finances).
Business Analysis Planning - Identifies the activities needed to conduct business analysis considering the five business aspects, level of detail, and approach for eliciting requirements to plan for resources and techniques to document the business needs and solution characteristics.
Requirements Elicitation - Discovers and documents functional and non-functional requirements using the Business Analysis Toolkit (modeling the five aspects and creating use cases) to effectively communicate the business needs and solution characteristics for solution design.
Requirements Analysis - Evaluates relationships and interdependencies between requirements based upon their complexity and value to the business in order to determine feasibility and prioritization.
Solution Assessment and Validation - Assesses the proposed solution using the requirements traceability through the life cycle of the requirements to determine if they deliver the desired business outcome.
Solution Modeling - Creates, designs and formulates models, diagrams and documentation using Cummins IT processes, standards, tools, version control, and build and test automation to meet business, technical, security, governance and compliance requirements.
Solution Functional Fit Analysis - Composes and decomposes a system into its component parts using procedures, tools and work aides for the purpose of studying how well the component parts were designed, purchased and configured to interact holistically to meet business, technical, security, governance and compliance requirements.
Business Process Design - Discovers, models, analyzes, measures and improves business processes using standards, templates, tools and methodologies to optimize business performance.
Solution Validation Testing - Validates a configuration item change or solution using the IT Operating Model (ITOM), including the SDLC standards, tools and metrics, to ensure that it works as designed and meets customer requirements.
Project Issue and Risk Management - Manages the process to identify, assess and prioritize issues and risks using recommended tools and processes to minimize, monitor, and control the probability and/or impact of negative events or to maximize the realization of positive events.
Balances stakeholders - Anticipating and balancing the needs of multiple stakeholders.
Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Education, Licenses, Certifications: College, university, or equivalent degree in Information Technology, Business or a related subject required.
Experience: Minimal relevant work experience required.
1-3 years of experience.
About Us: We are deliberately working towards a brighter future.
Our daily actions consider what is important to our people, our customers and our planet.
We are focused on performance, durability and sustainability to serve the world better.
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